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  1. #21
    Trusted Tech 50+ Posts
    Dirty environment causing DF problems

    Join Date
    Oct 2016
    Ruston, LA
    Rep Power

    Re: Dirty environment causing DF problems

    try AF032080 roller on the reverse roller hub for double feeding. D6832417 - SHEET:ENTRANCE:SEPARATION PAD is the engineers resolution for double feeding, if it is available yet.

  2. #22
    Field Supervisor 500+ Posts
    Join Date
    Mar 2011
    Rep Power

    Re: Dirty environment causing DF problems

    Yeah I also have some customers confusing Doc Feeders with dumpsters lol

    That's where the tech has to perform the not so cool part of the job, like talking about specs and stuff. I actuelly have some customers that I was able to make aware about these sort of issues and they acually keep their MFPs neat and tidy with compressed air and some cleaning equipment for rollers. So it's worth to try it the nice way before igniting the "specification/limitation bomb".

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