Originally Posted by
FrohnB
With some of our customers, we've found that you have to essentially disable windows security and firewall settings to allow the scan to folder to work. It usually has a timer setting (like 15 - 20 minutes) where it will re-enable the settings. Have tried numerous suggestions from this site and Ricoh support, and have had very limited success with those. Disabling the windows security and firewall settings has worked more than anything else, but in doing so may leave you or a customer vulnerable for a period of time, so use your best judgement.
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