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  1. #11
    Field Supervisor 500+ Posts
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    Re: White Vertical Streaks on blue prints

    Quote Originally Posted by Phil B. View Post
    rebuild/replace
    this is correct. there are probably chunks of dv blocking the dr blade. some folks run a business card or plastic mylar to see if the image changes.

  2. #12
    Service Manager 1,000+ Posts
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    Re: White Vertical Streaks on blue prints

    What are the PM counts, replace the dev unit.
    Other colours look crap as well.
    Last edited by davel; 07-23-2019 at 04:18 AM. Reason: Add

  3. #13
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    Re: White Vertical Streaks on blue prints

    Quote Originally Posted by davel View Post
    What are the PM counts, replace the dev unit.
    Other colours look crap as well.
    Please how do you check the PM counts?

    Thanks
    J

  4. #14
    Just a tech 250+ Posts keithxxiii's Avatar
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    Re: White Vertical Streaks on blue prints

    The gentleman should check the service manual. No shortcuts please.
    Aye! Cut the crap

  5. #15
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    Re: White Vertical Streaks on blue prints

    You have to get into SP mode, if you don’t know that call a trained tech.

  6. #16
    Service Manager 1,000+ Posts Polarbear's Avatar
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    Re: White Vertical Streaks on blue prints

    Quote Originally Posted by Kwaku01 View Post
    Hi Everyone,

    Any help would be greatly appreciated. I'm getting white vertical streaks on blue...please see attached image.

    Thanks in advance!

    Attachment 43169
    Definitely looks like clumps in the dev unit. +1 to all the previous comments in this regard.
    Also could not hurt to remove the laser unit and clean all its optics as well, although that will probably only bring back some of the overall solidity, and definitely not cure the white lines.

    When we get that on devices that have not made yield, we would dump the dev out through a fine sieve, to trap the clumps, then run a piece of paper between the mag roller seals to move all the remaining clumps out. If done correctly, it gives you your print quality back.

    If it has done yield, replace the dev unit.
    Press the GREEN button!!

  7. #17
    Senior Tech 100+ Posts
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    Re: White Vertical Streaks on blue prints

    Quote Originally Posted by Polarbear View Post
    Definitely looks like clumps in the dev unit. +1 to all the previous comments in this regard.
    Also could not hurt to remove the laser unit and clean all its optics as well, although that will probably only bring back some of the overall solidity, and definitely not cure the white lines.

    When we get that on devices that have not made yield, we would dump the dev out through a fine sieve, to trap the clumps, then run a piece of paper between the mag roller seals to move all the remaining clumps out. If done correctly, it gives you your print quality back.

    If it has done yield, replace the dev unit.
    Thanks for your post. I've done as recommended..."we would dump the dev out through a fine sieve, to trap the clumps, then run a piece of paper between the mag roller seals to move all the remaining clumps out", but streaks are still coming on prints after. I guess would have to replace the dev unit. Also, I forgot to mentioned that the black is missing on prints. Please any suggestions on the missing black on prints?

    Thanks
    J

  8. #18
    Retired 10,000+ Posts
    White Vertical Streaks on blue prints

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    Re: White Vertical Streaks on blue prints

    A sheet of paper will not correctly clean the doctor blade. It requires the use of a doctor blade cleaning tool. You can find the order number in the Pro 1357ex service manual.

  9. #19
    Ricoh Fanboy 1,000+ Posts Oze's Avatar
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    Re: White Vertical Streaks on blue prints

    Time to call in a REAL tech mate..!!!
    You're not I.T. trying to do the customer a favour and fix it for them because the machine's on Do and Charge?

  10. #20
    Service Manager 1,000+ Posts Polarbear's Avatar
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    Re: White Vertical Streaks on blue prints

    Quote Originally Posted by Kwaku01 View Post
    Thanks for your post. I've done as recommended..."we would dump the dev out through a fine sieve, to trap the clumps, then run a piece of paper between the mag roller seals to move all the remaining clumps out", but streaks are still coming on prints after. I guess would have to replace the dev unit. Also, I forgot to mentioned that the black is missing on prints. Please any suggestions on the missing black on prints?

    Thanks
    J
    What happens if you print the test print grid in sp mode? Do you then get all the colours?


    Sent from my SM-G950F using Tapatalk
    Press the GREEN button!!

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