MP 305 SC 637-01 after FW Update

[Roger67]

Hi Folks,

i have a MP 305 which produced a SC 637-01 after printing out a Document.
This happens after a FW Update.
I installed a older JAVA Version,but didnt work.

Any Ideas ?

Thanks

Roger

[Roger67]

Hi,

i think i fixed the Problem,with info from a older Thread:

Re: SC 637-01 on a MPC 4504

We've just had this on one of our showroom copiers as well. Once again the IT numpties installed trial solutions on a machine then when they removed it didn't set everything back to factory standard.
With the help of the wizards at NTS we tried these setting which seems to have done the trick.

Check User Tools > System Settings:
1. User Authentication Management > set to "OFF"
2. Machine action when limit is reached > set to "Allow Continue Use"
3. Enhanced Print Volume Use Limitation > Tracking Permission & Stop Printing > set to "OFF"
4. Auto Delete User in Address Book > set to "OFF"
5. SP-5-401-230 > set to Initial (00H)


Edit.. forgot to say didn't have to reformat HDD or wipe NVRAM so didn't have to spend hours re-entering the birth cert info. and end up with a confused copier.

[copier tech]

Hi Folks,

i have a MP 305 which produced a SC 637-01 after printing out a Document.
This happens after a FW Update.
I installed a older JAVA Version,but didnt work.

Any Ideas ?

Thanks

Roger

Did you update ALL firmware modules inc the latest JAVA version?

If you dont need JAVA try SP 5730 this disables java on the larger models not sure if the 305 has this option?

[Roger67]

Did you update ALL firmware modules inc the latest JAVA version?

If you dont need JAVA try SP 5730 this disables java on the larger models not sure if the 305 has this option?

Yes i updated the last Version of the FW and JAVA.