Thanks Thanks:  0
Likes Likes:  0
Dislikes Dislikes:  0
Results 1 to 5 of 5
  1. #1
    Technician
    Join Date
    Mar 2008
    Location
    Bronx,NY
    Posts
    23
    Rep Power
    33

    Question savin 2560 sc 992

    can anyone tell me what this code is for. cant find it in intrivia.

  2. #2
    Senior Tech 100+ Posts
    Join Date
    Dec 2008
    Posts
    128
    Rep Power
    0
    In the manaul it is listed as a software error and all it says is switch off/on.

    I loked through another forum I use and came across this listing

    I recently attended a DSM 651 with a SR850 finisher which was giving a strange problem. The finisher had the main PCB and looms and sensors changed with no change to condition.

    On powering up the machine the exit tray would lower but not come back up and the machine would then register a jam at R1 & R3. After opening the finisher door the jam condition would disappear and then the machine would idle for around 10 seconds then go SC992.

    After many hours of fault finding I found a sensor plate was bent only slightly out of line. After reforming the plate the machine worked with no problems !!!!!!!!!
    Attached Images Attached Images

  3. #3
    Technician
    Join Date
    Mar 2008
    Location
    Bronx,NY
    Posts
    23
    Rep Power
    33

    thanx

    thanx

  4. #4
    Technician copytech22's Avatar
    Join Date
    Dec 2008
    Location
    Lacombe, LA
    Posts
    33
    Rep Power
    32

    Requires a firmware upgrade

    This is DIRECTLY from the B064 (Savin 2560) Manual

    992
    Undefined software error
    Software encountered an
    unexpected operation.

    This error is
    issued if the error cannot be
    covered by SC990.

    • Software defective
    • An error undetectable by any other SC
    code occurred

    I have had the EXACT same issue. If the FW UG does not correct your issue you should replace the HDD and also load it with the latest FW
    Last edited by copytech22; 12-20-2008 at 01:34 AM. Reason: Additional info

  5. #5
    Centaur
    Guest

    Re: savin 2560 sc 992

    SC992 Undefined Software Error - CTL
    This happened while working on a Savin 3828
    FYI - Before you waste your time reloading firmware split the copier from the finisher and see if you still get the error code. If you do check and make sure nothing is binding your finisher trays. It took some time for me to finally find a large black type paper clip/clasp logged between the lower finisher tray and the finisher not allowing the finisher tray to move therefore not allowing it to fully initialize. Wish it was like a Canon and just throw a E534 or whatever it is.

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here