MP 4055 doc feeder jam issue

[digicor]

The Mp 4055 doc feeder works fine, when you lift the doc feeder to make a copy of a smaller document (license,id card, etc) is shows a Jam in the exit section under the doc feeder with the release lever, if i remove the doc feeder cover exposing the circuit board area, and open the doc feeder top cover, hold down the actuator switch that tells the machine the top is closed, it will not do the jam indication, with the top closed, it shows Jam indication every time you raise the lower the doc feeder, it shows the second its lowered, not when its raised, It does not show jam when using the auto feed doc feeder just when its raised then lowered, ive checked the hinges, tension screw with spring either way does not resolve it, Firmware is the latest
has anyone had this issue on this model?, i never have had this issue ever on any ricoh
Thanks for any info

[MIKON]

Try cleaning all the black sensor felts

[Codex]

L'alimentatore per documenti Mp 4055 funziona correttamente, quando si solleva l'alimentatore per documenti per fare una copia di un documento più piccolo (licenza, carta d'identità, ecc.) viene mostrato un inceppamento nella sezione di uscita sotto l'alimentatore del documento con la leva di rilascio, se rimuovo il coperchio dell'alimentatore del documento esponendo l'area del circuito stampato e apro il coperchio superiore dell'alimentatore del documento, tenere premuto l'interruttore dell'attuatore che indica alla macchina che la parte superiore è chiusa, non farà l'indicazione dell'inceppamento, con la parte superiore chiusa, mostra l'indicazione dell'inceppamento ogni volta che si alza più in basso l'alimentatore doc, mostra il secondo è abbassato, non quando è sollevato, non mostra l'inceppamento quando si utilizza l'alimentatore automatico del documento solo quando è sollevato e poi abbassato, ive controllato le cerniere, vite di tensione con molla in entrambi i casi non lo risolve, il firmware è l'ultimo
qualcuno ha avuto questo problema su questo modello?, non ho mai avuto questo problema su nessuna ricoh
Grazie per qualsiasi informazione

Try to clean the sensors , and update the firmware for the DF 3090 , this kind of Adf have many problems.

[TonerMunkeh]

Is the original stamp holder locked into place? It's such a pain in the arse on this DF.

[luca72]

The Mp 4055 doc feeder works fine, when you lift the doc feeder to make a copy of a smaller document (license,id card, etc) is shows a Jam in the exit section under the doc feeder with the release lever, if i remove the doc feeder cover exposing the circuit board area, and open the doc feeder top cover, hold down the actuator switch that tells the machine the top is closed, it will not do the jam indication, with the top closed, it shows Jam indication every time you raise the lower the doc feeder, it shows the second its lowered, not when its raised, It does not show jam when using the auto feed doc feeder just when its raised then lowered, ive checked the hinges, tension screw with spring either way does not resolve it, Firmware is the latest
has anyone had this issue on this model?, i never have had this issue ever on any ricoh
Thanks for any info

due to confusing translation, I'm not sure I understood the problem correctly.
However, try to check that the sliding plastic of the stamp holder in the photo are aligned, and give everything a good blow.

3090.jpg

[digicor]

see picture this is the doc feeder model 20231011_082453.jpg20231011_082453.jpg im not sure where the stamp is on this one
thee problem is when the doc feeder is lifted to make a small copy on the glass it says its jammed when the feeder is lowered , it does not jam in auto feed what so ever
and there is NO papewr in the jammed section

[digicor]

due to confusing translation, I'm not sure I understood the problem correctly.
However, try to check that the sliding plastic of the stamp holder in the photo are aligned, and give everything a good blow.

3090.jpg

how dp i access this section you show?

[TonerMunkeh]

Is it the single pass or ARDF?

[luca72]

how dp i access this section you show?

You must simply lift the doc trasparent tray on the top of rdf

[luca72]

see picture this is the doc feeder model 20231011_082453.jpg20231011_082453.jpg im not sure where the stamp is on this one
thee problem is when the doc feeder is lifted to make a small copy on the glass it says its jammed when the feeder is lowered , it does not jam in auto feed what so ever
and there is NO papewr in the jammed section

I checked, the product code D3b0 corresponds to the single-pass SPDF, so what I suggested is not valid, at this point you must necessarily check the jam code in SP mode to understand what the device sees, use SP 7-508- 001> and sp 7-515-001> to understand the offending sensor