SPC221SF/SPC222SF-Scan to mail issue

[category_five]

The only other thing I can think off is memory all clear. This is a crappy machine range that will probably give us some headaches over the next few years. good luck

Don't just write it off as a junk model. When you see weird problems like this by all means ask other techs. When that fails call the connectivity support hotline if you have a Ricoh ID, go through the hoops they'll ask you to jump through and get it escalated to an engineer so they can issue a firmware that addresses the problem. It's what the hotline is there for!

If you don't know the connectivity support telephone number, call customer service, advise them you're a tech and request to be transferred.

[Cosmos-Controller]

A PMT is on the way already.
Response after 3 weeks is that I'm right with that error... they can reproduce it like I said.

still waiting for a solution...maybe next year ?
The successor-model is launched too...

[category_five]

A PMT is on the way already.
Response after 3 weeks is that I'm right with that error... they can reproduce it like I said.

still waiting for a solution...maybe next year ?
The successor-model is launched too...

That's great that they can duplicate the problem. But what's a PMT?