This call came in again for my attention this afternoon. I can tell you on the last visit the whole toner recycling system was cleaned out and all motors/tubes/augers and belts observed and were working correctly. All sensors cleaned and the latest appropriate firmware on the machine. There is no strain on any of the motors or gears and the toner recycling motor has been swapped with a good one. And no the toner bottle is not full! Any clues out there
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