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i had the same problem once on other models. found out that the usb device i'm using is formatted to NTFS. I bought a new pendrive which is running on FAT. the mfp detects it and scanning can be done easily. Remember to put nothing more than 2 Gigabyte device.
have a nice day!
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Fixed!
Just a heads up to all, thanks for all the responses. My tech told me he made a second effort to get this done and apparently he had a step out of sync. You need to follow the steps to the letter and if you are out of sync with an SP entry it will not work. Thanks again!
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