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  1. #1
    Passing Duplication Xpert 1,000+ Posts cobiray's Avatar
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    Fiery E-5000 System Software

    Anybody know if and where the system software for this guy is on the TSC site? I've been looking for it, but I can't seem to find it. The parts manual references the system software CD, but I'm hoping I don't have to order and wait on it. I know the Konica Minolta's with the Fiery's are downloadable from their tech site and I'm hoping I just over looked it for the Ricoh's.

  2. #2
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    ftp://nscdom.com/

    log in with standard ftp login

    Ricoh wont put in on the public site, but if you call tech support and ask, they give you this link.

  3. #3
    Passing Duplication Xpert 1,000+ Posts cobiray's Avatar
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    Thanks!!! I actually got it from another tech yesterday.

    Ricoh wouldn't want us to fix something the first time at an account. Hide the information from the techs, maybe they'll buy more parts.

  4. #4
    Technician netsrvs's Avatar
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    We had this problem a few months ago and they told us to order the CD's.

    Me: OK I'll take two
    Ricoh: No can do, they are on backorder.
    Me: OK, when can I expect them.
    Ricoh: Not for at least 3 months.
    Me: Well, that's acceptable and I'm sure my customer doesn't need to print for 3 months.

    After that I had to bitch and moan before finally they said it was up on the FTP site....ridiculous. Besides Ricoh & Fiery don't mix well in my opinion.

  5. #5
    Passing Duplication Xpert 1,000+ Posts cobiray's Avatar
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    It's not just the Ricoh's that need reloaded...

  6. #6
    BIGBOY
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    Quote Originally Posted by bier trinker View Post
    ftp://nscdom.com/

    log in with standard ftp login

    Ricoh wont put in on the public site, but if you call tech support and ask, they give you this link.
    I tried this link and couldn'y get access

  7. #7
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    Re: Fiery E-5000 System Software

    Quote Originally Posted by bier trinker View Post
    ftp://nscdom.com/

    log in with standard ftp login

    Ricoh wont put in on the public site, but if you call tech support and ask, they give you this link.
    This is the response from this ftp server as of 5/23/13
    220 Please Note: Due to Excesive Network Traffic, the Fiery System Software Images have been removed from this FTP site. To obtain Fiery System Software, Please order them through parts. Sorry for the inconvenience.

  8. #8
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    Re: Fiery E-5000 System Software

    Do you found the system Software ? I need to reinstall 2 of this Fiery E-5000

  9. #9
    AutoMajical Resolutionist 2,500+ Posts
    Fiery E-5000 System Software

    Tonerbomb's Avatar
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    Re: Fiery E-5000 System Software

    THE E-5000 is a POS anyway. Do your Customers a favor and install the standard print scan option. reloading the E-5000 and then installing 20 patches = wasted time.........................
    Mystic Crystal Revelations

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