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Thread: c3228 color

  1. #1
    Field Supervisor 500+ Posts
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    c3228 color

    jams after 7 or 8 sheets from tray 1. tray 2 and 3 work fine. i have legal in tray 2 and ledger in tray 3. tray settings in user tools are correct. help appreciated. thanks t

  2. #2
    Toner Schlep 100+ Posts pspahr's Avatar
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    What does the SMC report say? What are the jam locations. What steps have you taken so far?
    VectorLinux---Check it out!

  3. #3
    Field Supervisor 500+ Posts Fearless V K's Avatar
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    Clutch slipping perhaps?
    Don't take that toner with me!

  4. #4
    Field Supervisor 500+ Posts aabarnes1's Avatar
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    Exclamation

    I would agree with Fearless on what you've told us so far. I had the very same problem recently and posted it. The solution was to dismantle the clutch, clean and re-grease it with teflon or similar and it worked fine. Alternatively you could replace the clutch. Post back to inform us of your findings.

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