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  1. #1

    Unhappy Ricoh Aficio Envelope Printing Problem

    Hello all!

    I have a Ricoh Aficio SP C410DN laser printer that has been giving me some grief lately whenever I try and print envelopes.

    When I'm in Word, I click Tools > Letters/Mailing > Envelopes & Lables , then from there I enter whatever address I need. However, when I hit Print, I go to the printer only to find it beeping annoyingly, and on the screen it says:

    "Paper size/type mismatch. Change settings to: 4 1/8 x 9 1/2 Plain/Recycled"

    At first I thought this was just an error on my part, so I went back to the Envelopes & Labels menu and under Options I made sure that the Envelope Size was the same as what the printer said. However, after trying again I get the same beeping result and error message.

    Any clue why this is happening? Is something wrong with the printer, or is there something strange going on with my computer?

    Thanks in advance!

  2. #2
    Field Supervisor 1,000+ Posts Eric1968's Avatar
    Join Date
    Jan 2009
    Rotterdam, Netherlands
    Rep Power
    The paper size of the printer doesn't correspond with the paper size of the document. When you specify the document size in the printer driver it should work.

  3. #3
    How do I do that? I can't find anything under the printer properties...

  4. #4
    Technical Supervisor 50+ Posts
    Ricoh Aficio Envelope Printing Problem

    Join Date
    May 2009
    Rep Power
    Use envelope in the Bypass tray of the machine and select the exact media you inserted from the bypass options.

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