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  1. #11
    Vacuum Cleaning Expert 1,000+ Posts iMind's Avatar
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    Donīt waste more time, if you where updating your machine to the PRO series just order a BCU board for the pro series, itīs a small board on the the back of the machine by the IO board, then update all the rest.
    We can all Win, but at the end we all loose. Save the greyhound

  2. #12
    Service Manager 250+ Posts FRIDGEMAGNET's Avatar
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    You need to replace the system sd card with a new one or get one from another working machine.
    Then update every bit of firmware on the machine starting with the engine.

  3. #13
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    FRIDGEMAGNET i also do that..

  4. #14
    Nurse Ratched of Repair 250+ Posts KopyKat's Avatar
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    READ This!!!

    Quote Originally Posted by joher View Post
    Dear All,

    I have Rico 1350 its machine is working properly I installed a system copy firmware 6.03 and firmware instaled properly
    Now when I turn on the machine the message is please wait....

    Regard
    joher
    Engine and system must be updated SIMULTANEOUSLY then reboot then load all the other firmware one at a time.

    I've done several with no problems...just jinxed myself.

    Just read the attached...


    Relax! This firmware injection won't hurt...but it will take 45 minutes.

  5. #15
    Nurse Ratched of Repair 250+ Posts KopyKat's Avatar
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    Quote Originally Posted by daveyball View Post
    Sorry quick ammendmentto my previous post, you must upgrade the ENGINE firmware first, not the SYSTEM (very important), and proceed as previosly mentioned.
    ENGINE and SYSTEM simultaneously first!! Then reboot and load all other individually.


    Relax! This firmware injection won't hurt...but it will take 45 minutes.

  6. #16
    Vacuum Cleaning Expert 1,000+ Posts iMind's Avatar
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    Thats right, but at this time heīs stuck with a sleepy machine so he will need a BCU board, this happened to me the first time I updated a Katana, hehehe, sorry itīs not funny ...
    We can all Win, but at the end we all loose. Save the greyhound

  7. #17
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    KOPYKAT machine is stuck on pleas wait.. and cannot accept the service card only ADF light is on and finisher and paper bank is rotation normaly network card lights on also when we open front dore of machine machine cannot show dore open indication,

  8. #18
    Vacuum Cleaning Expert 1,000+ Posts iMind's Avatar
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    Donīt waste time just order the board and youīll be back in business in no time.
    We can all Win, but at the end we all loose. Save the greyhound

  9. #19
    Nurse Ratched of Repair 250+ Posts KopyKat's Avatar
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    Quote Originally Posted by iMind View Post
    Thats right, but at this time heīs stuck with a sleepy machine so he will need a BCU board, this happened to me the first time I updated a Katana, hehehe, sorry itīs not funny ...
    Yeah I know not funny and yes he needs the board now, I was just posting that bulletin so perhaps this won't happen to another person.

    Fortunately, I'm friends a Ricoh direct Technical Support Manager who clued me into this procedure before I hosed a machine myself. Thank heavens for friends in the right places!!!


    Relax! This firmware injection won't hurt...but it will take 45 minutes.

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