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  1. #1
    Senior Tech 100+ Posts spaceman99's Avatar
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    mpc4500 adding tonr

    Each time u open any door I get adding toner. Sounds like its from the blk toner. replaced pump, dv assy, drum, irf pcb. Cleaned pipe and toner hoppers. Still getting it. No spillage in mch. mch works fine after it thinks its loaded.

  2. #2
    Nurse Ratched of Repair 250+ Posts KopyKat's Avatar
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    Question

    Quote Originally Posted by spaceman99 View Post
    Sounds like its from the blk toner.
    Narrow it down to which unit is at fault. You can't troubleshoot a problem unless you KNOW for a fact which unit is causing it.

    Then check the RJ45 connector on the back frame and the unit. They have been known for getting damaged when installing the units.


    Relax! This firmware injection won't hurt...but it will take 45 minutes.

  3. #3
    Senior Tech 100+ Posts spaceman99's Avatar
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    Thank you for your reply.
    It is the black toner that is trying to load.

  4. #4
    Field Supervisor 1,000+ Posts Eric1968's Avatar
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    Maybe a dumb question, but did you try another toner?

  5. #5
    Trusted Tech 50+ Posts gernah's Avatar
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    Quote Originally Posted by spaceman99 View Post
    Each time u open any door I get adding toner. Sounds like its from the blk toner. replaced pump, dv assy, drum, irf pcb. Cleaned pipe and toner hoppers. Still getting it. No spillage in mch. mch works fine after it thinks its loaded.
    Sir this is the solution of your problem:
    step 1: change new toner cartridge
    step 2:clean the toner end sensor at the back side of the machine your problem its solve easy.

  6. #6
    Senior Tech 100+ Posts spaceman99's Avatar
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    Thank you for your replys.

    I have already replaced the toner and striped and cleand toner end sensor.

  7. #7
    unTrusted Tech 250+ Posts imaginemoko's Avatar
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    if after replacing toner bottle, opc, toner pump, dev assy and still its loading toner? how about not just cleaning the toner end sensor, replace it if could help... i assume that sp modes are not change... sp 3 102= 5 try to adjust..... good luck...
    fix the customer first then fix the machine... its simple and makes life more easy.

  8. #8
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    Toner bottles full although they are empty actually

    I have a similar problem - machine is loading toner after every closing the door etc., but in addition ... in SYSTEM STATUS you can see toner bottles are full although they are empty actually. All colours.

  9. #9
    Field Supervisor 500+ Posts Fearless V K's Avatar
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    Have you tried upgrading/reloading firmware?
    Don't take that toner with me!

  10. #10
    Senior Tech 100+ Posts spaceman99's Avatar
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    adding Toner MPC4500

    Thank you all for replying. UPDATE: Have upgraded firmware. Changed toner end sensor. Waiting for controller PCA to come. OH..have also relaoded ROM Data.

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