Alternate supplier of spare parts

**Prodigal Son** · 10-05-2009

Hey everyone,

We are, just as any retailer, quite depending on our supplier to be able to deliver spare parts, to a resonable price and preferably on time. Our supplier is not very good at either of those three. Many articles has never been in stock, the price is unresonable and delivery time is usually weeks except for maybe comsumables and PM parts. Anything other than that causes trouble.

Therefore we are now looking for an alternate supplier. If any of you, or if you have any contacts that are able and willing, would you help me out? Out of the country isn't a problem, as I said we're already waiting weeks for parts and I don't think it could be any worse than that. Thanks a lot!

**firmwareislost** · 10-05-2009

Hi,

We work with KATUN.

Quick delivery,correct and prices are good.

Katun.com

Marc

**Prodigal Son** · 10-05-2009

Yeah I've heard of them. I even called them but they said they didn't have parts for the MPC series machines and that's about 90% of my market... that was a while back though, things might have changed. I'll check them out again, thanks!

**Jomama46** · 10-05-2009

Precision roller has a lot of stuff. Printer Toner Cartridges - Copier Toner Cartridges - Printer Parts & Copier Parts
Also Densigraphix. Densi - Welcome to Densi

**Prodigal Son** · 10-07-2009

Thanks mate!

**JustManuals** · 10-07-2009

And speaking of Katun, they have an excellent online copier-printer-fax-duplicator cross reference list which I find indispensable. Here is the link:

Katun Corporation - World Wide Equivalency Lists

HtH
Paul@justmanuals.com

**Prodigal Son** · 10-07-2009

Originally Posted by manuals4you

And speaking of Katun, they have an excellent online copier-printer-fax-duplicator cross reference list which I find indispensable. Here is the link:

Katun Corporation - World Wide Equivalency Lists

HtH
Paul@justmanuals.com

Yeah that was a great list... Goes into favorites!

**rthonpm** · 10-07-2009

Be very careful putting non-OEM parts in any Ricoh colour box: you may end up spending a few hundred Kroner more to fix the damage they can do to those machines.

For rollers and all your probably okay, but for any process control parts (toner, drums, developer, anything) if it's not OEM Ricoh, be very leery of it.

**Prodigal Son** · 10-07-2009

Originally Posted by rthonpm

Be very careful putting non-OEM parts in any Ricoh colour box: you may end up spending a few hundred Kroner more to fix the damage they can do to those machines.

For rollers and all your probably okay, but for any process control parts (toner, drums, developer, anything) if it's not OEM Ricoh, be very leery of it.

Yeah I'm aware of that... actually, I was hoping for an alternate supplier of OEM parts, but they seem to be quite few... if there even is one.

**Prodigal Son** · 10-23-2009

I'm bumping this one.

I'm looking for a supplier of OEM parts, mainly for the MPC series machines. If anyone want to make longterm easy money give me a shout. You might be a Ricoh retailer that can pass on parts from your dealer, or you might have a contact with a dealer that I could talk to. I don't care, I just want my parts!

Reason being our supplier is obviously very expensive, and some of our service contracts are less profitable = bad deal.