Originally Posted by
bnauk
We had a problem with the SR3000 booklet finisher, it would not work.
Ricoh sent us a new finisher PCB but this would not activate the fold facility. We spoke to Ricoh Level 2 who suggested that we upgrade the firmware which we did however, the copier firmware error E32 was displayed and now the copier only says 'Please wait' on the display when restarted and will not do a thing.
We would appreciate any help.
Download interrupted because card firmware is
not correct, or power failure interrupted download.
Use the correct firmware
If power failure caused the failure, remove the card and
insert another then boot up the machine with the card inserted into service slot
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