Okay, I'm making progress. Ricoh rep sent me the document that describes how to edit the XML code in the .rcf file in the driver so I got the newer machines to run using the pop-up user code driver. Now the customer has added six PostScript3 modules to the RFP, so I need to come up with a way to mod the PS3 drivers for a pop-up user code window as well. Went through Ricoh's mod procedures for changing the PPD file, but it only lists installable options like tray/finisher/color options...nothing about adding a popup. Any ideas?