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  1. #1
    Hunts_bear
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    MPC 4500 power on jams

    What could cause power on jams if the customer has an MPC 4500 with out a bridge unit? It had 75 power on jams in logging data but the last recorded jam is from OCT 20th.

  2. #2
    Technician
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    black guide plate above reg roller will be full of paper dust causing faulse reading remove guide plate clean

  3. #3
    Service Manager 1,000+ Posts
    MPC 4500 power on jams

    teebee1234's Avatar
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    Power on jams occur when a door is opened during operation, technically not a paper jam. I would check all covers, try giving a shake to each one while it's printing. Most likely too much play between the interlock and an actuator or a flaky interlock itself.

  4. #4
    Field Supervisor 500+ Posts Fearless V K's Avatar
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    Replace the right side door switch.
    Don't take that toner with me!

  5. #5
    Hunts_bear
    Guest
    Fearless, when you say right side door switch do you mean the front door switch on the right side or the switch for the right side door?

  6. #6
    Field Supervisor 500+ Posts Fearless V K's Avatar
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    The switch for the right side door, the large door that opens to access the paper path, fuser, etc.
    Don't take that toner with me!

  7. #7
    Service Manager 1,000+ Posts
    MPC 4500 power on jams

    Shadow1's Avatar
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    I have more problems with the finisher door interlock switches anyway - now, the MP4500 (no C) is going to be the right side door switches. Another possibility is the customer not clearing a jam completely - some machines register that as a power on jam when they close the door instead of continuing with the old jam code.
    73 DE W5SSJ

  8. #8
    Technician serpico's Avatar
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    Hello,
    Replace the switches (2) on the bridge unit

  9. #9
    Service Manager 1,000+ Posts
    MPC 4500 power on jams

    teebee1234's Avatar
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    I guess you missed the part where he says there is no bridge unit. As a side note, I wish those that post their problems would follow up with what actually fixed the issue. Many do, but most don't.

  10. #10
    Senior Tech 100+ Posts spaceman99's Avatar
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    Replace the 2 switches in the bridge unit. There is a RTB MOD out for this fault.

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