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  1. #1
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    RICOH Aficio 2018d & ScanRouter

    I use the RICOH Aficio 2018d & ScanRouter V2.lite 2.0.6.0 above.
    panda antivirus windows xp sp3 and I can not scan documents sufficient to check the screen to alert you that can not be derivery servers who can do enough to help me.
    Thank you.

  2. #2
    Field Supervisor 2,500+ Posts
    RICOH Aficio 2018d & ScanRouter

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    Has the setup ever worked or is this a new installation?

    You never realize how cheap a professional is until after you let an amateur do it.
    A+; Network +; PDI+

  3. #3
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    Quote Originally Posted by Jomama46 View Post
    Has the setup ever worked or is this a new installation?
    new installation

  4. #4
    Technical/IT Support 500+ Posts Venom's Avatar
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    Was scanrouter able to find the device?

  5. #5
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    RICOH Aficio 2018d & ScanRouter

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    Turn off all firewalls to see if that is the problem

    You never realize how cheap a professional is until after you let an amateur do it.
    A+; Network +; PDI+

  6. #6
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    Quote Originally Posted by Jomama46 View Post
    Turn off all firewalls to see if that is the problem
    I turn off fire wall and anti virus and then close.

  7. #7
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    Quote Originally Posted by Venom View Post
    Was scanrouter able to find the device?
    scanrouter can add device

  8. #8
    Field Supervisor 2,500+ Posts
    RICOH Aficio 2018d & ScanRouter

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    No Comprendo.

    You never realize how cheap a professional is until after you let an amateur do it.
    A+; Network +; PDI+

  9. #9
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    maybe this helps

    is document contains important information that may be useful in using this
    product. Please read this carefully before you install it.

    -------- System Requirements --------

    Computer: PC-AT compatible machine
    CPU: 200-MHz Pentium or higher (350-MHz Pentium II or higher
    recommended)
    Main memory: 64MB minimum (128MB or more recommended)
    Hard disk:
    -Program: 200MB
    -Document storage: 500MB
    Monitor: 800x600 pixels or better, 64,000 colors or more
    recommended
    OS:
    -Windows 95 OSR2 (4.00.950b) or later
    -Windows 98
    -Windows 98 Second Edition
    -Windows Millennium Edition
    -Windows NT Server 4.0 ServicePack5 or later
    -Windows NT Workstation 4.0 Service Pack 5 or later
    -Windows 2000 Server Service Pack1 or later
    -Windows 2000 Professional Service Pack 1 or later
    -Windows XP Home Edition
    -Windows XP Professional


    Caution: Do not install and use ScanRouter V2 Lite on a computer running Windows
    that is not allowed to serve as a server in a client/server network,
    such as Windows NT Workstation or Windows 2000 Professional; otherwise,
    you may be considered to be in breach of your Microsoft license
    agreement.

    -------- Restrictions on installing and running ScanRouter V2 Lite --------

    * To install ScanRouter V2 Lite on Windows NT 4.0, Windows 2000, or
    Windows XP, administrator authority is required.
    Note: Administrator authority indicates an authority of a user who
    belongs to the Administrators group.

    * If your user account has no password, you cannot install or run ScanRouter V2
    Lite on Windows XP.

    * Please be sure to add both TCP/IP protocol and Client for Microsoft
    Networks protocol by using the Network control window of Windows.

    * Do not install this software on a computer that is acting as a domain
    controller or a backup domain controller in a Windows NT 4.0/Windows 2000
    network.

    * You may have to wait a few minutes until the desktop appears after you set
    up for the software following the reboot after the installation. If you
    don't see the desktop after you wait considerable time, try pressing
    Alt+Tab to switch screen. It may be hiding under the other screen.

    * To launch the ScanRouter V2 Lite on Windows NT 4.0, Windows 2000, or
    Windows XP, administrator authority is required.

    * Immediately after installing ScanRouter V2 Lite, You may have trouble
    with connecting to the ScanRouter server from a client, such as ScanRouter
    V2 Link or DeskTopBinder V2/Lite. In this case, please restart the server.

    -------- Notes --------

    * Recommended maximum number of documents in total

    Try maintaining the total number of documents managed with ScanRouter V2
    Lite less than or equal to 1000 in total. The performance of the software
    may fall if you manage more than 1000 documents.

    * Recommended maximum number of documents stored in a folder

    Try maintaining the total number of documents stored in a folder less than
    or equal to 100. The performance of ScanRouter V2 Lite may fall if you
    store more than 100 documents in a folder.

    * Dealing with large image files

    When you scanned an image as grayscale or color, or with the resolution
    set to 600 dpi, or when you scanned a very large image file, the
    performance may go down if you send such files.

    If you are planning to work with such files frequently, we recommend you
    to improve the performance of your computer by upgrading CPU and/or
    increasing RAM and disk space.

    * When using Administration Utility

    Avoid sending a document while editing destination/sender information by
    use of Administration Utility because it won't work correctly.

    * Do not install on a computer with dial up

    Do not install ScanRouter V2 Lite on a computer that is dial-up connected.

    * How to determine the expiry date

    The expiry date for a document will be determined by adding the duration
    specified for the tray and the date the document is added.
    Time is always set to 23:59:59.

    * The network devices located in the same subnet are displayed in the [IO Device List]
    dialog box. If the network device you want to add does not appear in the list,
    enter the host name or IP address of the network device directly.

    -------- Restrictions --------

    * Connecting from outside subnet

    If you wish to access to a ScanRouter server using an application such as
    ScanRouter V2 Link or DesktopBinder V2 Lite located on other subnet,
    the connection will be succeeded only when the environment allows solving
    both host names by means of name resolution method such as WINS or DNS.

    * Maximum size of deliverable images

    The maximum deliverable image size is determined by memory available
    on your computer (physical memory with/without virtual memory). Refer
    to the listings below.

    400dpi

    Physical(with Virtual) Memory Black & White Gray Scale Color
    ---------------------------------------------------------------------
    64MB (128MB) up to A0 up to A3 up to A4
    128MB (256MB) up to 2A0 up to A2 up to A3


    200 dpi

    Physical (with Virtual) Memory Black & White Gray Scale Color
    ---------------------------------------------------------------------
    64MB (128MB) up to 2A0 up to A1 up to A2
    128MB (256MB) up to 2A0 up to A0 up to A1

    If your OS is Windows 9x or Windows ME, there will be the following
    restrictions regardless of memory size:

    When reading resolution is 600 dpi (B&W):
    Up to 4 meters or so (A0 width)
    Up to 5.7 meters or so (A1 width)
    (When the resolution is equal to or lower than 400 dpi, up to 6 meters can
    be read.)

    * Wide Area Network

    Do not use ScanRouter V2 Lite in a WAN environment.
    Depending on the type of network, a time-out may occur while connected to
    the network and proper delivery may not be made.

    * Host name notation

    When DNS is implemented, host name can be expressed by either of the
    following:
    One with domain name (FQDN) or one without domain name.
    It can differ depending on the OS installed. If you have trouble with
    using one of them, try using the other one.

    * Using Network Drive

    From Windows XP, you can neither deliver documents to nor store data on a
    network drive.

    -------- Other notes --------

    * After I/O device settings

    After you set up an I/O device when required, be sure to refresh a
    destination list by pressing the appropriate button on the panel of the
    device (if available.)

    -------- Uninstalling ScanRouter V2 Lite --------

    * To uninstall ScanRouter V2 Lite from Windows NT 4.0/ Windows 2000/ Windows
    XP, administrator authority is required.


    * Pentium is a trademark of Intel Corporation.
    * Microsoft is a registered trademark and Windows and Windows NT are trademarks of
    Microsoft Corporation in the U.S.A. and other countries.
    * The names of companies and products mentioned herein may be either trademarks or
    registered trademarks of their respective owners.

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