the labels that the customer is running is it made for color laser copiers or inkjet? if its inkjet then they will always peel off because majority of the injet cartridges writes down onto the labels so the bend is minor where as the copier the bend is major and the labels are cheaper or made for inkjet it will peel off and stick to the transfer belt because of less adhesive. The labels made for the color laser copier (not color laser printer) must be more adhesive because of the turns and especially must be able to handle the heat of the fuser unit since it runs hotter than a printer. Good luck.
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