Just got a call from a customer whose machine, after a power outage, stopped responding to every keypress, touchscreen touch or even remote access via web browser.
Told him to cycle the power without success, even after unpluging the machine from the power outlet for 20 minutes.
Customer tells me the copy button (the selector at the left) has a green and a red light on.
Any hints? My first guess would be a firmware rewrite, but I'm open to suggestions.
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