Machine not displaying all sub folders in server.

**aaalexxx** · 12-21-2009

Hi Guys,

At the server, there's 1 scan folder with approximate 400 sub-folders. Those sub-folders are belongs to each particular user name. When i browse into the server sub-folders at the machine, \\server\scan\username it's only able to list out 4 pages of sub-folders. Example from A to G, from H to Z onwards, they are not shown.

But when I browse from PC to server \\server\scan I’m able to see all the sub-folders A to Z. We had tested on another machine MP5000 and on another server. The end result is the same, only 4 pages of sub-folders.

Need your expertise on the issue i encountered. Not sure if it's due to the design of the machine or i missed out some settings.

regards & thanks.

**teebee1234** · 12-21-2009

That's the limits of the MFP, I've encountered the same thing. You will have to break up those sub folders further, maybe alphabetically so you have 26 sub-sub folders (one for each letter) or folders labeled A-D, E-H, etc.

**D_L_P** · 12-21-2009

If A-G is 4 pages that sounds like a lot of folders. It might not have enough memory, can you add more memory?
What model is this? Try SP mode 5182-001 set to 1.

**Vulkor** · 12-21-2009

Limitation of the MFP. Time for you to manually type in the paths. I prefer doing it via Web Image Monitor. Just copy and past the path as you browse the network for each one. IF you don't have access to each path log in as Admin a pc to have access or do it from the Server itself.