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  1. #1
    Trusted Tech 50+ Posts mdavin's Avatar
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    OEM vrs generic toner

    I was wondering what some of you think of generic toner. The Ricoh guro here at the shop hates any generic toner he claims that it causes bad copies black backgrounds and makes the machines dirty. I'm a NEC/Minolta tech so I don't know as much about Ricoh as I do NEC/Minolta. I use generic in most NEC/Minolta machines with out any trouble. I ask this cause I've recently been giving the task of ordering parts and I noticed that some generic vrs OEM prices can be as much as a $30 dollar difference, times that by 10 or more and that's a significant savings. But is the savings worth it in the end?


  2. #2
    Field Supervisor 2,500+ Posts
    OEM vrs generic toner

    Jomama46's Avatar
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    The real problem with generic toner is that it is inconsistant. Sometimes the particles are too small and it leaks thru the seals, and craps up the interior. One bottle may be OK the next five are bad.
    I just dont trust them. OEM for me. Generic toner just adds to the troubleshooting problems.


    You never realize how cheap a professional is until after you let an amateur do it.
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  3. #3
    Field Supervisor 500+ Posts Jules Winfield's Avatar
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    On some machines the generic toner has way too much wax in it. This gets everywhere inside the machine and causes all kinds of problems. If your intention is to piss off your customers and the technicians who will inevitably have to clean up the mess, then go ahead with generic toner. Oh yeah, and the money you save initially by purchasing generic toner (and then some) will be spent on drums, fusers, dev units that will have to be replaced before their expected lifetime is up.

    But I'm trying, Ringo. I'm trying real hard... to be the Shepherd.

  4. #4
    Trusted Tech 50+ Posts mdavin's Avatar
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    point taking I will stick with the OEM


  5. #5
    Field Supervisor 500+ Posts Jules Winfield's Avatar
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    Quote Originally Posted by mdavin View Post
    point taking I will stick with the OEM
    A wise choice, sir...

    But I'm trying, Ringo. I'm trying real hard... to be the Shepherd.

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