Hey guys,
I've actually had this exact same problem on two seperate machines, both of them MPC2800. Never seen it on another model though.
What happens is the copy comes out with the leading edge bottom corner a bit folded. Not entirely though, I'd say more bent than folded, and there's a little mark on the part that is folded from what made it so. See the images below. It doesn't matter if I do one-sided or duplex copies. And it doesn't happen every time, but whenever the problem occurs it can fold 50 papers in a row. As soon as I get there and print 100 test copies, there's no sight of the issue.
I've tried to locate whatever it is that causes this, but I just can't to pinpoint what it is. So far, I've swapped the bridge unit with another machine, adjusted the stripper plate closer to the fusing belt, took apart the interchange unit and oiled the axles (in case something was sluggish). Nothing I've done has had any affect.
Today I tried to follow the paper path to see if I could find whatever makes that little mark, and the only thing that seemed to be aligned with that mark is the fusing exit guide (D0254129). I removed that one today and will hope for the best.
Has anyone else experienced this problem, and what did you do to resolve it?
Folded paper 1
Folded paper 2
Fusing exit guide
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