Hi Gentlemen,
Innitially I had 541 and 542 codes. I replaced the thermistors then like clockwork, the machine began to ask for toner. It was down to a few tablespoons, so I replaced the bottle. Immediately it asked for toner again. I have had the hopper assy. out and, using the empty bottle, rotated everything to make certain all was working. It was, and the machine is overtoning, so we can assume the hopper-developer unit pathway is working. The toner bottle does spin, I checked. I ran enough "sky shots" to balance the toner level, but I cannot run sc2801. When I enter 2801 there is a block above the 'execute' button which has these numbers in it '5201101' and the 'execute' button is greyed out. Though I have 28 years in this business, I am not trained on any Ricoh products. Any of you guys know how I should proceed? Thanks for your help.
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