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  1. #11
    Senior Tech 100+ Posts
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    Quote Originally Posted by Voltage View Post
    Sell them a MP171 :-)
    that is a very good ideia... but i dont have any in stock
    any other ideia what can be the cause of this problem?

    Regards.

  2. #12
    How'd ya manage that? 1,000+ Posts
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    Replace the exit sensor, I've seen these fail. Sometimes you can get the board out of the black casing, clean and align the emitter and detector directly and resolder the connections and often these will begin to function again. It's a PITA, but if you don't have a new one...

  3. #13
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    Quote Originally Posted by zed255 View Post
    Replace the exit sensor, I've seen these fail. Sometimes you can get the board out of the black casing, clean and align the emitter and detector directly and resolder the connections and often these will begin to function again. It's a PITA, but if you don't have a new one...
    Tomorrow i will try to get a new sensor and see if i can fix the problem because today i try all and still have the same problem.
    clean all sensors, change clutch, check all parts one by one, follow manual and nothing.

  4. #14
    Senior Tech 250+ Posts Voltage's Avatar
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    What happens if you copy out of the bypass?

  5. #15
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    same thing... paper feed on the fusion

  6. #16
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    today i change the exit switch and still have the same problem.. i already check all and still have the some problem. Probably the problem is from the main board.

  7. #17
    Service Manager 250+ Posts hodgiepodgie's Avatar
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    hey give the guy the fuser exit sensor part number already.i thnk its fuser exit sensor.will look it up asap

  8. #18
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    i have already the sensor part number (AW020119)... is the same as the 2018 machines. i put a new one and still not working.

  9. #19
    Field Supervisor 500+ Posts Fearless V K's Avatar
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    Shot in the dark?
    Don't take that toner with me!

  10. #20
    Field Supervisor 2,500+ Posts
    aficio 1013 paper feed

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    Quote Originally Posted by Fearless V K View Post
    Shot in the dark?
    Boy do I remember this one! It drove me absolutely nuts until I found out about this bulletin

    You never realize how cheap a professional is until after you let an amateur do it.
    A+; Network +; PDI+

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