I resuscitate this old post just because I need you help.

I have a customer with a SPC820dn with broken fuser.

On the 28th december I ordered the "Replacement KIT: RHFUC820DN " as normal consumable but Ricoh italy is saying that will be available on the 3rd of february... shame!

Pressure roller and hot roller are the same of MPC4000 (same p/n) but unfortunately I don't have any machine in filed of that model. So no spareparts.
I dont' want to order them because those are much more expensive that the assembly RHFUC820DN....
So I ask you if there is any way to use MPC3500/2500 MPC2050 Spare parts even in a temporary mode to solve my problem.
then I'll ask ricoh italy to fill their warehouse :-) and purchase those spareparts with a Huge discount.

Thanks for your help.

Vincenzo