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  1. #1
    Senior Tech 250+ Posts PinevskiS's Avatar
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    Window 7 scan to folder

    Hi,
    I have a problem with Window 7.
    When I setup SCAN TO FOLDER printer call error.
    I share one Folder whit Full permision .

    Question is what is diferent in Window 7 with Window XP, because with Window XP I
    don't have problem to setup SCAN TO FOLDER , a lot of customer use Window 7 STARTER.
    Thanks


  2. #2
    Service Manager 250+ Posts daveyball's Avatar
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    Check the firewall, windows 7 is stronger on this, also make sure there are no spaces in the share name. Also the login should be DOMAINNAME\USER


  3. #3
    Senior Tech 250+ Posts PinevskiS's Avatar
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    I must to put on OFF firewall?


  4. #4
    Service Manager 250+ Posts daveyball's Avatar
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    Turn it off just to try, and then you know, then use the firewall configurator to allow it through


  5. #5
    Senior Tech 250+ Posts PinevskiS's Avatar
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    Thanks,
    I try tomorrow.


  6. #6
    Major Asshole! 2,500+ Posts
    Window 7 scan to folder

    mrwho's Avatar
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    Other possibility is that WIndows 7 doesn't allow by default that a folder be shared without a password. So, if your trying to access the folder with a user without a password, it will block you.

    Go to "Network and Sharing Center" -> "Change Advanced Sharing Settings" -> Select "Turn off password protected sharing"

    ' "But the salesman said . . ." The salesman's an asshole!'
    Mascan42

    'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'

    Ibid

  7. #7
    Master Of The Obvious 10,000+ Posts
    Window 7 scan to folder

    blackcat4866's Avatar
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    Another thing to look at, is Windows 7 routinely blocks port 139, but leaves port 137 available. You can either open up port 139, or switch to port 137. =^..^=

    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.


    blackcat: Master Of The Obvious =^..^=

  8. #8
    Senior Tech 250+ Posts
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    [Symptom]
    Scan to Folder destinations cannot be selected by browsing network when scanning to Windows 7 or Windows Server 2008 R2 shared folder.
    When attempting to select a destination by browsing, "cannot find the specified path" message is displayed.
    Answer
    Conditions of occurrence:
    Scan to SMB folder destination is Windows 7 or Windows Server 2008 R2.
    Affected Models:
    All GW models.
    [Solution]
    The symptom will be fixed by updating the firmware of the device.
    Firmware must be updated by a service technician.
    Refer to the table below for the release schedule of official/temporary firmwares. Official fixes may or may not be released for models marked
    as "T.B.D" in the table below.
    Temporary firmware should be requested via GFPR.
    Models Official release Temporary fix available
    as of
    09S [Aficio MP 171, 171F, 171SPF],[MP 171, 171F, 171SPF] T.B.D. The beginning of April, 2010
    https://eu-tier2-en.custhelp.com/cgi-bin/eu_tier2_en.cfg...BojUjzEyO3Egldk6tj27YvfdIV6fIina 18A28cJxgHc*&p_topview=1 (1 of 6)23/03/2010 16:11:39
    Cannot browse to a destination folder: Windows 7/Windows Server 2008
    08A [Aficio MP 6001, 7001, 8001, 9001 (SP)],[MP 6001/SP,
    7001/SP, 8001/SP, 9001/SP] T.B.D. Available
    08A [Pro 907EX, 1107EX, 1357EX] T.B.D. The beginning of April, 2010
    08S [Aficio MP C4000, C5000],[MP C4000, C5000] T.B.D. Available
    08S [Aficio MP C2800, C3300],[MP C2800, C3300] T.B.D. Available
    08S [Aficio MP C2030, C2530],[MP C2030, C2530] February, 2010 No temp fix
    08S [Aficio MP C2050, C2550],[MP C2050, C2550] February, 2010 Available
    07A [Aficio MP 2851, 3351],[MP 2851, 3351] April, 2010 The end of March, 2010
    07A [Aficio MP 4001, 5001],[MP 4001, 5001] April, 2010 The end of March, 2010
    07A [Aficio MP C6000, C7500],[MP C6000, C7500] February, 2010 Available
    07A [Aficio MP 2550/B, 3350/B],[MP 2550/B, 3350/B] February, 2010 Available
    07A [Aficio MP 4000/B, 5000/B],[MP 4000/B, 5000/B] February, 2010 Available
    07A [Aficio MP W5100, W7140],[MP W5100, W7140] March, 2010 No temp fix
    07S [Pro C900S] T.B.D. Available
    06A [Aficio MP 1500, 1600/L, 2000/L/LN],[MP 1500, 1600/L,
    2000/L/LN] Available No temp fix
    06A [Aficio MP 161, 161F, 161SPF],[MP 161, 161F, 161SPF],
    [MP 161, 161f, 161spf] T.B.D. Available
    06A [Aficio MP W2400, W3600],[MP W2400, W3600] March, 2010 No temp fix
    06A [Aficio MP 2500],[MP 2500] March, 2010 No temp fix
    05A [Aficio MP 6000/SP, 7000/SP, 8000/SP],[MP 6000/SP,
    7000/SP, 8000/SP] T.B.D. Available
    05A [Aficio MP 5500, 6500, 7500],[MP 5500, 6500, 7500] February, 2010 No temp fix
    05A [Pro 906EX, 1106EX, 1356EX] T.B.D. The beginning of March, 2010
    05A [Aficio MP 9000, 1100, 1350],[MP 9000, 1100, 1350] T.B.D. The beginning of March, 2010
    05A [Aficio MP C2000, C2500, C3000],[MP C2000, C2500,
    C3000] T.B.D. Available
    05A [Aficio MP C3500, C4500],[MP C3500, C4500] T.B.D. Available
    05A [Aficio MP C1500sp],[MP C1500sp] T.B.D. The end of February, 2010
    05S [Aficio MP 2510, 3010],[MP 2510, 3010] T.B.D. The end of March, 2010
    05S [Aficio 3025, 3030],[DSm725, DSm730] T.B.D. Available
    05S [Aficio MP 3500, 4500],[MP 3500, 4500] T.B.D. The end of March, 2010
    05S [Aficio 3035, 3045],[DSm735, DSm745] T.B.D. Available
    04A [Aficio 3260C, Aficio Color 5560],[DSc460, CS555] T.B.D. The end of January, 2010
    04A [Aficio 3224C, 3232C],[DSc424, DSc432] T.B.D. The beginning of February, 2010
    04A [Aficio 3228C, 3235C, 3245C],[DSc428, DSc435,
    DSc445] T.B.D. Available
    04A [Aficio 2051, 2060, 2075],[DSm651, DSm660, DSm675] T.B.D. The beginning of March, 2010
    04A [Aficio 480W],[A080] T.B.D. The end of March, 2010
    *The release schedule is subject to change. Please watch for updates.
    *Due to the amount of change required and the age of the devices, there is no plan to fix pre-04A models.
    *When requesting the temporary firmware, please attach the customer information (customer name and device quantity).
    *09A or later models are unaffected as the first batch of mass production had a fix applied.
    https://eu-tier2-en.custhelp.com/cgi-bin/eu_tier2_en.cfg...BojUjzEyO3Egldk6tj27YvfdIV6fIina 18A28cJxgHc*&p_topview=1 (2 of 6)23/03/2010 16:11:39
    Cannot browse to a destination folder: Windows 7/Windows Server 2008
    The above firmware will support:

    l
    CIFS (Common Internet File System)

    l


    DFS (Distributed File System)

    l


    NTLMv2

    The firmware will facilitate browsing to Windows 7 and Windows Server 2008 R2 destinations, but there are following limitations.





  9. #9
    Senior Tech 250+ Posts
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    Limitation1: Cannot Scan to SMB via IP over 1394


    The above listed firmware does not support Scan to SMB over 1394.


    *Printing on IP over 1394 is available.


    Support for Scan to SMB over 1394 can be added using a temporary firmware. It is available for the following models:





    05A [Aficio MP 6000/SP, 7000/SP, 8000/SP],[MP 6000/SP, 7000/


    SP, 8000/SP]



    05A [Aficio MP 5500, 6500, 7500],[MP 5500, 6500, 7500]


    05A [Pro 906EX, 1106EX, 1356EX]


    05A [Aficio MP 9000, 1100, 1350],[MP 9000, 1100, 1350]


    05A [Aficio MP C2000, C2500, C3000],[MP C2000, C2500, C3000]


    05A [Aficio MP C3500, C4500],[MP C3500, C4500]


    05A [Aficio MP C1500sp],[MP C1500sp]


    05S [Aficio MP 2510, 3010],[MP 2510, 3010]


    05S [Aficio 3025, 3030],[DSm725, DSm730]


    05S [Aficio MP 3500, 4500],[MP 3500, 4500]


    05S [Aficio 3035, 3045],[DSm735, DSm745]


    04A [Aficio 3260C, Aficio Color 5560],[DSc460, CS555]


    04A [Aficio 3224C, 3232C],[DSc424, DSc432]


    04A [Aficio 3228C, 3235C, 3245C],[DSc428, DSc435, DSc445]


    04A [Aficio 2051, 2060, 2075],[DSm651, DSm660, DSm675]


    04A [Aficio 480W],[A080]


    Limitation2: "Up One Level" button problem


    Typically users will browse starting at the "Workgroup list" as follows: "Workgroup list > PC list > shared folder list".


    The problem is that if the "Up One Level" button is selected from "shared folder list", the user will return to the "Workgroup list"


    instead of correctly moving up one level to the "PC list".


    This symptom will only occur when browsing to Windows 7 or Windows Server 2008 R2 shared folders.


    [Workaround]


    Manually enter the path to the destination folder.


    Follow these steps:


    1.


    Press the


    [Scanner] key.

    2.


    Select


    [Manual Entry] or [Dest.:].

    3.


    Select


    [SMB].

    4.


    https://eu-tier2-en.custhelp.com/cgi-bin/eu_tier2_en.cfg...BojUjzEyO3Egldk6tj27YvfdIV6fIina 18A28cJxgHc*&p_topview=1 (3 of 6)23/03/2010 16:11:39


    Cannot browse to a destination folder: Windows 7/Windows Server 2008


    Select


    [Manual Entry].

    5.


    Enter the IPv4 address of the client PC and its shared folder name, and then press


    [OK].

    The following is an example of a path where the folder name is


    user and the IPv4 address is 192.168.1.100.

    \\192.168.1.100\user


    6.


    Enter the user name for logging on to the client computer.


    7.


    Enter the password for logging on to the client computer.


    8.


    Press
    [OK].



  10. #10
    Field Supervisor 500+ Posts Vulkor's Avatar
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    Haven't had to update the firmware on most machines, unless they are older than 2 years. Even new machines I've not have them be able to BROWSE from the Copier to the Win 7 share. I tell win 7 don't require passwords for shares. Its in the Network and Sharing Center, left side of window, click link for ADVANCED SHARING OPTIONS. Share the Folder to Everyone. Select Read/Write options for user everyone. Then log into Copier Address Book and put user info in their manually.


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