Hi All,
Very recently, I've started to get a few MP171SPFs that are throwing "Address Book Data Error" messages on the LCD. These machines have only been in the field for about 1-2mths. During this time, the address book works well until this problem occurs.
I've noticed that when this error is evident, if i try to access the address book via User Tools, I receive a SC819 on the LCD.
I've tried doing SP5-846-50 to initialise the address book (no HDD) but the error is still there after reboot.
I've noticed the MP171SPF do not run a print/scan SD card or any other card unless its PS or VM etc thus, there isnt a possibility of the SD card being in the wrong slot.
If anyone can shed some light on this problem, it would be greatly appreciated. thank you.
Kind Regards,
Steve
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