Thanks Thanks:  0
Likes Likes:  0
Dislikes Dislikes:  0
Results 1 to 4 of 4
  1. #1
    Service Manager 1,000+ Posts
    Automatic Fiery Updates

    Shadow1's Avatar
    Join Date
    Sep 2008
    Location
    M'ssippi
    Posts
    1,643
    Rep Power
    55

    Automatic Fiery Updates

    Anybody know what URL or IP address EFI is using for the automatic updates on a Fiery?

    I have a customer who won't allow a general exception for their C900s fiery through the firewall to get its patches - they want to know the specific address. Ricoh Support was clueless, and suggested looking at the firewall logs for that printer's IP address - something I'd already thought of, and the customer says they can't do (I'm calling bullshit - they're too dumb or too lazy. If they bought a firewall with no logging capability - if one that pathetic even exists - that falls under the too dumb category)
    73 DE W5SSJ

  2. #2
    Field Supervisor 1,000+ Posts RRodgers's Avatar
    Join Date
    Jun 2009
    Location
    San Bernardino
    Posts
    1,951
    Rep Power
    56
    I think EFI would have white papers on it.
    Color is not 4 times harder... it's 65,000 times harder. They call it "TECH MODE" for a reason. I have manual's and firmware for ya, course... you are going to have to earn it.

  3. #3
    Geek Extraordinaire 2,500+ Posts KenB's Avatar
    Join Date
    Dec 2007
    Location
    Cleveland, Ohio
    Posts
    3,949
    Rep Power
    126
    Quote Originally Posted by Shadow1 View Post
    Anybody know what URL or IP address EFI is using for the automatic updates on a Fiery?

    I have a customer who won't allow a general exception for their C900s fiery through the firewall to get its patches - they want to know the specific address. Ricoh Support was clueless, and suggested looking at the firewall logs for that printer's IP address - something I'd already thought of, and the customer says they can't do (I'm calling bullshit - they're too dumb or too lazy. If they bought a firewall with no logging capability - if one that pathetic even exists - that falls under the too dumb category)
    This info is in the "Configuration and Setup" manual for each RIP.

    I don't have one for the C900, but this is for the E8100: https://liveupdate.efi.com/webupdate...dbEF149007.PPD

    I would think that "https://liveupdate.efi.com/webupdate" would be all that IT would need to give you an exception.

    I'll keep digging for the C900 in the meantime.
    “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

  4. #4
    Service Manager 1,000+ Posts
    Automatic Fiery Updates

    Shadow1's Avatar
    Join Date
    Sep 2008
    Location
    M'ssippi
    Posts
    1,643
    Rep Power
    55
    Thanx KenB - I think an exception at the domain level would be fine - Not too many IT managers are so anal as to need the entire string all the way down to the SID.

    If anybody else needs it, the address to whitelist for @Remote access is https://210.173.216.40/i02/AS
    73 DE W5SSJ

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here