Anybody know what URL or IP address EFI is using for the automatic updates on a Fiery?
I have a customer who won't allow a general exception for their C900s fiery through the firewall to get its patches - they want to know the specific address. Ricoh Support was clueless, and suggested looking at the firewall logs for that printer's IP address - something I'd already thought of, and the customer says they can't do (I'm calling bullshit - they're too dumb or too lazy. If they bought a firewall with no logging capability - if one that pathetic even exists - that falls under the too dumb category)
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