lazy engineer and i nearly got my ass bit!

[banginbishop]

ok I had a mp6001 with replace fuser web and sc569. The counters on 200k+ looked in the manual and only saw fuser lock not "pressure motor" in-between. Thought well the webs either run out or its wrapped round the fuser causing a lock - ill order the web.

2 days later came back to the machine with a new web, opened it up and the web was only half done? replaced it and reset it. powered it on 10 seconds later replace web? checked reset and then sc549. This went on for 20 minutes. Ok into output mode for the fuser motor section and the press roller motor wouldn't turn - balls I'll have to order that, customers gona love me!

I managed to get a copy before it faulted out and when I started to remove the jams I saw a piece of paper, smaller than your finger nail stuck in the connector at the rear for the fuser.

This is what was causing the problem all along and all because I was to "experienced" and lazy to look further into why this machine had an error code and early warning message and just order a part.

Point I'm making is just because you've done this a long time doesn't mean you know everything and it sometimes makes you complaisant - I felt one very lucky and relieved engineer when I left the customers. Oh and the customer thought I was great for getting the m/c working.

[zed255]

I learned some time ago about paper getting caught in fuser, inverter/ADM, and tandem tray connectors. It has now become one of the first things to check when errors, SC's and jams that won't clear occur. The hardest won knowledge is the stuff that stays with you...

[Vulkor]

Oh yeah done that before. Usually ya catch it before its too late, other times ya don't hehe.

[cobiray]

If it's the first time you've seen the paper in the connector, you'll start to look for it now I bet. Also check the connector for cracks or damage as that can cause some wonky codes as well.

[jonhiker]

been there, done that. same type of machine and now always check behind all units as part of a full service.

[deep]

You'll never forget your first experience no matter it is good or bad.

[jonezy999]

another one of our techs had same problem, but it blew power supply. Brand new machine too.

[Lagonda]

I also learnt not to dig the piece of paper out with a metal screwdriver!!!

[andy1mack]

A very humbling experience. After 32 years I still periodically catch myself in the same situation. If you can learn from it, it won't happen again. KEEP ON TRUCKIN'!!!