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  1. #1
    Senior Tech 250+ Posts
    2232c Cyan background on card stock

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    2232c Cyan background on card stock

    Doesn't do it on regular paper. I replaced cyan dev.

  2. #2
    Field Supervisor 500+ Posts Vulkor's Avatar
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    Cardstock putting extra pressure on transfer Unit cleaning blade. Check their for Cyan toner buildup perhaps. Also make sure customer is using Cardstock option in print preferences.

  3. #3
    Senior Tech 100+ Posts
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    hi,
    special firmwareis avialable.
    please update the machine to the latest version available.
    check sim 325
    set it to on
    set the rank to mode 5
    set bypass to thick paper.
    problem was solved in my case.
    this is only the case for this type of machines.

    ---
    same fenomena, solved by soing these steps.

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