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  1. #1
    docpc2
    Guest

    doesn't go to ready

    mp c3500 does not go to ready, does not give any error codes or any other indications of any kind.
    tried to reset sc codes and fuser doesn't help . any thoughts

  2. #2
    Field Supervisor 500+ Posts
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    Try unplugging the hard drive. power off, unplug from the wall, disconnect the hdd. Then turn the copier back on, it might restart with limited functions. If so, then power the copier off, unplug it from the wall, reconnect the hard drive, and power back on.

    if it doesn't resart, replace the hdd.
    if it does, back up the address book, and replace the hdd.

  3. #3
    Field Supervisor 2,500+ Posts
    doesn't go to ready

    Jomama46's Avatar
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    Disconnect the ADF, disconnect the finisher, pull out the paper drawers. Disconnect any other perif.

    You never realize how cheap a professional is until after you let an amateur do it.
    A+; Network +; PDI+

  4. #4
    great scott
    Guest

    Smile

    you need to reformate your hdd

  5. #5
    Trusted Tech 50+ Posts djdan73's Avatar
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    i agree format the hdd if that doesnt work replace the hdd and that should take care of your problem

  6. #6
    Professional Moron 2,500+ Posts TonerMunkeh's Avatar
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    Could also be the controller board's had it. Not as likely as the HDD, but machines that came out at the same time as this one all suffer from controller issues.
    It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

    Hit it.

  7. #7
    docpc2
    Guest

    no ready

    thanks everybody reformatted hdd and off it went

  8. #8
    Service Manager 250+ Posts msaeger's Avatar
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    Now get a new HDD ordered for when it does it again

  9. #9
    FORMER Techie 1,000+ Posts tcs04's Avatar
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    Quote Originally Posted by docpc2 View Post
    thanks everybody reformatted hdd and off it went
    Don't buy the drive from Ricoh........ EXPENSIVE!

  10. #10
    Geek Extraordinaire 2,500+ Posts KenB's Avatar
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    Quote Originally Posted by msaeger View Post
    Now get a new HDD ordered for when it does it again
    ...and it will.
    “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

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