mp c3500 does not go to ready, does not give any error codes or any other indications of any kind.
tried to reset sc codes and fuser doesn't help . any thoughts
mp c3500 does not go to ready, does not give any error codes or any other indications of any kind.
tried to reset sc codes and fuser doesn't help . any thoughts
Try unplugging the hard drive. power off, unplug from the wall, disconnect the hdd. Then turn the copier back on, it might restart with limited functions. If so, then power the copier off, unplug it from the wall, reconnect the hard drive, and power back on.
if it doesn't resart, replace the hdd.
if it does, back up the address book, and replace the hdd.
Disconnect the ADF, disconnect the finisher, pull out the paper drawers. Disconnect any other perif.
You never realize how cheap a professional is until after you let an amateur do it.
A+; Network +; PDI+
you need to reformate your hdd
i agree format the hdd if that doesnt work replace the hdd and that should take care of your problem
Could also be the controller board's had it. Not as likely as the HDD, but machines that came out at the same time as this one all suffer from controller issues.
It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.
Hit it.
thanks everybody reformatted hdd and off it went
Now get a new HDD ordered for when it does it again
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