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  1. #1
    Field Supervisor 500+ Posts aabarnes1's Avatar
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    MPC 3000 various jams

    Evening gents, I,m having an issue with jamming in various locations. The first is the paper exit, then fuser exit and registration then the odd finisher jam. Machine has just short of 500k on it, a new fuser and p/f tyres. All the exit rollers and sensors are clean. Now sods law decrees that when a tech is on site no jams occur, however the smc tells the truth. Has anybody had similar??
    Grant me the serenity to accept the things I cannot change.

  2. #2
    Field Supervisor 500+ Posts
    MPC 3000 various jams

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    Does it do it simplex or duplex? Or does it matter?
    Totoro

  3. #3
    Service Manager 1,000+ Posts
    MPC 3000 various jams


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    What are the jam codes? Any "Power On" jams?

  4. #4
    Field Supervisor 500+ Posts aabarnes1's Avatar
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    Quote Originally Posted by totoro View Post
    Does it do it simplex or duplex? Or does it matter?
    Both, it doesnt' matter.
    Grant me the serenity to accept the things I cannot change.

  5. #5
    Field Supervisor 500+ Posts aabarnes1's Avatar
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    Quote Originally Posted by teebee1234 View Post
    What are the jam codes? Any "Power On" jams?
    No power on jams- I fixed that ayear ago, the codes are 19, 20 and 17 aswell as 133.
    Grant me the serenity to accept the things I cannot change.

  6. #6
    Senior Tech 100+ Posts AyJayAreDii's Avatar
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    Is there pattern to when the jams occur? etc. Monday mornings? There could be a certain someone with a certain job that causes the problem.

  7. #7
    Professional Moron 2,500+ Posts TonerMunkeh's Avatar
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    Quote Originally Posted by AyJayAreDii View Post
    Is there pattern to when the jams occur? etc. Monday mornings? There could be a certain someone with a certain job that causes the problem.
    I'd agree with this. The jams are too random to be able to pin a cause down, especially as they are all over the machine. Crap paper perhaps?
    It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

    Hit it.

  8. #8
    Senior Tech 100+ Posts AyJayAreDii's Avatar
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    Quote Originally Posted by AyJayAreDii View Post
    Is there pattern to when the jams occur? etc. Monday mornings? There could be a certain someone with a certain job that causes the problem.
    Also check for weather it is A4 LEF or SEF etc. 05h = A4 LEF

    Or check SP-7-506 (jam count by paper size) if it jams on a size only loaded in 1 tray. Do a long run on this tray. Also make the customer run the M/C to see if it is something there doing.

    Try to find something common.

  9. #9
    Field Supervisor 500+ Posts aabarnes1's Avatar
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    I,m posting back on this just to let you know the story. I was back in there today with jam code 20 and 26 practically constantly. In another room there is another mpc so i stripped off the bridge unit, exit guide and front cover.in order to observe the machine's operation in both duplex and simplex.To my shock, horror and fuckin amazement I noticed the white actuator arm that is attached to the solenoid and operates the invertor gate was not 'threaded' into the solenoid pin but resting on top of it therefore restricting movement of the inverter gate.I put the fucker back in it's rightful place and ran 500 duplex lef A4, 100 sef duplex A4, 50 A3 and 20 thick card thru bypass- all sucessfully.
    This was extremely difficult to spot as the arm appeaed to be seated correctly, lucky I had the other machine close by. I asked the 2 other lads who'd been there before me- naturally both denied any knowledge of fixing this area. The reason I asked them is because it is practically impossible to dislodge the arm without breaking it- you have to remove the solenoid to fit or remove the arm! Thank fuck that bastard's over with.
    Grant me the serenity to accept the things I cannot change.

  10. #10
    FORMER Techie 1,000+ Posts tcs04's Avatar
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    Homer he say WOOHOO!!!

    UPDATES ARE GOOD!!!

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