hi, i am having a problem with a spc410dn printer,its leaving a blank space,(void) about 2mm wide, running from top to bottom of print.it only happens with black.on arrival at customers, i was sure it was dirt on the k slit glass but after cleaning its still there.this void seems to move left and right after a few prints. i have seen a problem like this on mpc 2500, caused by the laser shutter,i noticed both engines,are simular in design.
printer has 125k black and 32k colour on it and k pcu was changed 10k ago.
any ideas greatly appricated as i'm not trained on this box and its the only one we have out there.
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