Results 1 to 10 of 10
  1. #1
    Toner Schlep 100+ Posts pspahr's Avatar
    Join Date
    May 2008
    Location
    Hendersonville, NC
    Posts
    227
    Rep Power
    35

    MP161 with SC819

    Hey folks, checked the site for related sc819 but still had to post.

    I've a MP161 that inexplicably started throwing an SC819. I've replaced the Print/Scan SD, reseated the ram (but haven't replaced) and replaced the GW controller, all to no avail. I have a BICU coming but wanted to see if I missed anything. How best does one troubleshoot a SC819 or similar code?
    VectorLinux---Check it out!

  2. #2
    Field Supervisor 1,000+ Posts Eric1968's Avatar
    Join Date
    Jan 2009
    Location
    Rotterdam, Netherlands
    Posts
    2,460
    Rep Power
    72
    There is an RTB out about SC819 (RTB7). Upgrading the firmware should resolve the issue.


    SC819 (Kernel mismatch error) occurs if IP-FAX is not used for a long
    time while the Wireless LAN and fax are installed.





  3. #3
    Toner Schlep 100+ Posts pspahr's Avatar
    Join Date
    May 2008
    Location
    Hendersonville, NC
    Posts
    227
    Rep Power
    35
    appreciate the response, and I had seen that RTB. I don't have a wireless card in the system so I had ruled that out. Installed new PC133 128 ram stick today and resolved the issue.
    VectorLinux---Check it out!

  4. #4
    Field Supervisor 500+ Posts
    MP161 with SC819


    Join Date
    May 2010
    Location
    Rockville, Md
    Posts
    544
    Rep Power
    36

    Re: MP161 with SC819

    Hello, could you tell me where the 128MB DIMM is located? I am also having a SC819 and swapped controllers but the code did not go away. When I take the front plate off the controllers I see that both the original and the swapped controller have a slot for a memory card but neither one has a card installed. So, I am thinking the DIMM is somewhere else? I can't see where though. I also read that a 5990 report can help pinpoint the issue, I can print it out but I don't know where to look for the info on the report. Any help appreciated!

    P.S. I can swap out the BICU main board that is located behind the controller with a known good spare if that would be a possible cause?

  5. #5
    Service Manager 1,000+ Posts Polarbear's Avatar
    Join Date
    Feb 2012
    Location
    Cape Town
    Posts
    1,070
    Rep Power
    45

    Re: MP161 with SC819

    What model is your machine? Base, SP or SPF?

    Normally the DIMM is installed if a print option is present. If the machine is a base model it would not have the DIMM.

    The DIMM slot is at the lower part of the controller, once the metal shield cover is removed.
    Press the GREEN button!!

  6. #6
    Field Supervisor 500+ Posts
    MP161 with SC819


    Join Date
    May 2010
    Location
    Rockville, Md
    Posts
    544
    Rep Power
    36

    Re: MP161 with SC819

    It is a full SPF with scan, print, fax, copy. I wonder if someone took out the DIMM in both controllers then, I will get a DIMM and check it and see. Thanks!

  7. #7
    Field Supervisor 500+ Posts
    MP161 with SC819


    Join Date
    May 2010
    Location
    Rockville, Md
    Posts
    544
    Rep Power
    36

    Re: MP161 with SC819

    I installed a known working DIMM from another working MP161 and still the SC819. Should I assume it is the BICU? Thanks again.

  8. #8
    Service Manager 5,000+ Posts
    MP161 with SC819


    Join Date
    Jan 2006
    Location
    Las Vegas, NV
    Posts
    9,940
    Rep Power
    153

    Lightbulb Re: MP161 with SC819

    This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from:


    http://www.justmanuals.com


    Paul@justmanuals.com

  9. #9
    Field Supervisor 500+ Posts
    MP161 with SC819


    Join Date
    May 2010
    Location
    Rockville, Md
    Posts
    544
    Rep Power
    36

    Re: MP161 with SC819

    I found out my problem, the controller did not have a memory card and so I installed a 128MB card but that still gave me the code. I installed a 256MB card and that worked.

  10. #10
    Junior Member
    Join Date
    Feb 2015
    Posts
    6
    Rep Power
    0

    Re: MP161 with SC819

    Quote Originally Posted by Eric1968 View Post
    There is an RTB out about SC819 (RTB7). Upgrading the firmware should resolve the issue.


    SC819 (Kernel mismatch error) occurs if IP-FAX is not used for a long
    time while the Wireless LAN and fax are installed.




    I really really wanted to try upgrading my machine's firmware. but regarding the process/procedure, i have no idea. i just hope that someone could have time to post it even just for this machine...because i am still hoping that one day my machine would be okay.

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here