RICOH Aficio MP C5000 Jams on color prints when cold

[tcs04]

Mmmmmmm..... FIRMWARE!

[cammust]

Technician is supposed to come back monday to update the firmware. I will let you know how it turns out.

[tcs04]

Technician is supposed to come back monday to update the firmware. I will let you know how it turns out.

There is some very new firmware for this model which may or may not be related to your problem but it's normally worth updating the lot from time to time.

This may not please your tech as it can take about 30 -40 mins per machine if done seperately... 15 machines(!)