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  1. #1
    joegarzf
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    Question gestetner mp 2510 multifunction

    I'm having problems with this multifunction. When
    receiving faxes it will give me half pages or just a
    portion of a page. Then it'll come the report with
    error code like 06-00 or 00-88, or00-83. I suspect a
    memory prob, but not sure. Please help. Thanks

  2. #2
    Service Manager 2,500+ Posts rthonpm's Avatar
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    Try turning off ECM, it just causes more headaches than anything else.

  3. #3
    Service Manager 1,000+ Posts
    gestetner mp 2510 multifunction

    teebee1234's Avatar
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    It really shouldn't be necessary to turn of ECM. It's purpose is to correct transmission interruptions and errors. What you probably have is a noisy phone line. Check that first, clean the line connections and also try hooking up a handset to the wall jack and listen to the dial tone for noise. Most times it's the customers service that is the issue.

  4. #4
    Technician daveyt's Avatar
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    Yes most likely the phone line with noise. We get the phone company to install noise chokes on the line to supress noise and this usually works

  5. #5
    joegarzf
    Guest

    Gestetner mp 2510 multifunction

    Thank you guis for helping. It is noise in the line. Told customer tu call phone company .

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