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  1. #1
    Field Supervisor 500+ Posts
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    2045 DF 76 pressure hinge

    this is the first time a customer has complained about the hinge on the rear df that holds the df to the machine. customer is complaining that when their lifting the df it does not stay up and always comes falling down hard on to the scanner. its ok when its up 90 degrees but when it up 45 then it easily falls down to be honest i didnt think there was anything wrong with it, they all seem the same to me this didnt feel any different.

    i tightened the screws that holds the df to the machine. its only done 30k. customer is abit rough with it. i want to know if theres any way i can make it stronger??

  2. #2
    Field Supervisor 2,500+ Posts
    2045  DF 76 pressure hinge

    Jomama46's Avatar
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    Replace the hinge, the springs lose their strength after awhile

    You never realize how cheap a professional is until after you let an amateur do it.
    A+; Network +; PDI+

  3. #3
    Professional Moron 2,500+ Posts TonerMunkeh's Avatar
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    x2. Also, explain to the customer (who is obviously a total fuckwit) document feeders aren't supposed to be left at 45 degrees. I bollock customers who do this on a regular basis.
    It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

    Hit it.

  4. #4
    Field Supervisor 2,500+ Posts
    2045  DF 76 pressure hinge

    Jomama46's Avatar
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    fuckwits? LOL where do you limies come up with this stuff?

    You never realize how cheap a professional is until after you let an amateur do it.
    A+; Network +; PDI+

  5. #5
    Field Supervisor 500+ Posts
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    X3. i had to replace hinges at a car dealership. they did most of their copying off the glass and not the df. they also left it up more than puttting it back down.."too much trouble"

  6. #6
    Service Manager 1,000+ Posts
    2045  DF 76 pressure hinge


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    If and when you replace the right hinge do not forget to transfer over the 'DF open sensor' actuator. You will be scratching your head and wondering why it doesn't work when you're done (not that I would know from personal experience.....)
    I've also shimmed a few washers between the top of the spring and the plate it pushes against to give it more staying power (I believe the left hinge).

  7. #7
    Field Supervisor 500+ Posts Fearless V K's Avatar
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    Quote Originally Posted by teebee1234 View Post
    If and when you replace the right hinge do not forget to transfer over the 'DF open sensor' actuator. You will be scratching your head and wondering why it doesn't work when you're done (not that I would know from personal experience.....)
    I've also shimmed a few washers between the top of the spring and the plate it pushes against to give it more staying power (I believe the left hinge).
    I'm partial to the shimming method myself.
    Don't take that toner with me!

  8. #8
    Professional Moron 2,500+ Posts TonerMunkeh's Avatar
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    Quote Originally Posted by Jomama46 View Post
    fuckwits? LOL where do you limies come up with this stuff?
    The Best of British - The American's guide to speaking British...

    The Septic's Companion - List of British Words For Insults

    Arf.
    It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

    Hit it.

  9. #9
    Field Supervisor 2,500+ Posts
    2045  DF 76 pressure hinge

    Jomama46's Avatar
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    Great read, thanks for the links

    You never realize how cheap a professional is until after you let an amateur do it.
    A+; Network +; PDI+

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