Ricoh aficio 2020

[rschmitt]

I have this beast which show a jam on the display. "open right side,follow instructions" and directs you toward "B". I have pullled this thing apart and there are no jams, broken sensor flags, everything looks good but I can't clear the jam.

I have gone into the SP's but I don't see any sensor tests. I try to run 5803, but it just defaults to the error display.

Help, please.

Robert

[JustManuals]

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[kyoceran]

check reg roller area, smal pieces of paper can get stuck and are not apparent, you may need to drop down the rh door ( full box of paper or a chair ussually suffices to stop the door dropping down, the sensor actuator for the reg rollers only has to be slightly displaced to register a jam .You may also have to unscrew the entrance guide located on the reg roller, this will drop down and give access to the possible jam
.
good luck

[jonhiker]

check reg roller area, smal pieces of paper can get stuck and are not apparent, you may need to drop down the rh door ( full box of paper or a chair ussually suffices to stop the door dropping down, the sensor actuator for the reg rollers only has to be slightly displaced to register a jam .You may also have to unscrew the entrance guide located on the reg roller, this will drop down and give access to the possible jam
.
good luck

good answer. also, removing the pcu will help looking in this area. another is to remove the fuser to see if a sensor flag was knocked out of place.

[ponto700]

i already have 2 problems like this... and i just rotate the reg roller with hand and piece of paper came out from there..

[Jomama46]

inputs checks are 5803 like all the other Ricohs

[rschmitt]

I have gone into the SP's but I don't see any sensor tests. I try to run 5803, but it just defaults to the error display. Can you walk me through the last part. Maybe I'm doing something wrong. I get to the "check right door sensor" option, choose "execute" and it goes right to the "open right door and follow instructions to clear B jam".

Help, please.

Robert

[iMind]

I have gone into the SP's but I don't see any sensor tests. I try to run 5803, but it just defaults to the error display. Can you walk me through the last part. Maybe I'm doing something wrong. I get to the "check right door sensor" option, choose "execute" and it goes right to the "open right door and follow instructions to clear B jam".

Help, please.

Robert

open and close front door, hehehe............ it maybe as easy as that

[akewldewd]

i already have 2 problems like this... and i just rotate the reg roller with hand and piece of paper came out from there..

I just ran into this same issue with the same model and did this and out came a small section of paper. problem fixed.