Hi there guys
Has anybody experience a SC 997 addressbook error on the MP171. I have had 3 machines this month doing this. Restarting the machine usually fixes it but still, would prefer it does not do it at all.
Thanks
Hi there guys
Has anybody experience a SC 997 addressbook error on the MP171. I have had 3 machines this month doing this. Restarting the machine usually fixes it but still, would prefer it does not do it at all.
Thanks
This is what i get for INFO on the SC CODE.
• Software for that application is
defective
• An option required by the application
(RAM, DIMM, board) is not installed.
• Too complicated nest of the fax group
address
1. As for the fax operation problem,
simplify the nest of the fax group
address.
Best Regards!
I had this once on a mp171 and did the following procedure:
1. backup nvram data on sdcard
2. performing memory all clear
3. restoring nvram data via sdcard
I didn't backuped and restore the adress book because I wasn't shure if the data may be corrupted so I programmed some new scan-to-folder and fax targets. So far I didn't heard from the customer again that's why I suppose the machine is running stable now.
A colleague of mine had a case where he had to replace the main board, but since you don't always get that trouble, that's probably not the case with your machines.
' "But the salesman said . . ." The salesman's an asshole!'
Mascan42
'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'
Ibid
I'm just an ex-tech lurking around and spreading disinformation!
I get an Addressbook error each time the fax was sent to an invalid number. When this error appears, I can't send any fax or e-mails until I reset the device.
Somebody knows how to fix this error without reseting the device?
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