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  1. #1
    Technician finni72's Avatar
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    Ricoh aficio 3245C Jam 003

    Hi!

    I have a problem with a aficio 3245c that's jams from tray 1.
    I have tried to change the rollers and clutches i tray 1 without any luck.
    Any ideas?

    Best Regards
    Finn Ivar

  2. #2
    Field Supervisor 2,500+ Posts
    Ricoh aficio 3245C Jam 003

    Jomama46's Avatar
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    Is the paper leaving the tray? Is it getting to sensor 1? Have you replaced sensor 1?

    You never realize how cheap a professional is until after you let an amateur do it.
    A+; Network +; PDI+

  3. #3
    Service Manager 1,000+ Posts
    Ricoh aficio 3245C Jam 003

    teebee1234's Avatar
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    If it's not feeding out, check the the lever in the rear inside frame that the tray contacts when it's inserted. If it's broken, that will prevent the pickup roller from dropping. Also, there is a TB to add a shim to the rear of the tray for better contact. The tray gets sloppy over time and too much play will prevent full contact with the lever resulting in the pickup not fully dropping to the top of the stack.

  4. #4
    Technician finni72's Avatar
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    It dosn't jam every time, but when it jams, the paper dosn't leave the tray.
    I can copy 20 copies whitout stop sometimes and then i jams and i just have to open and close the machine.
    Do you have that TB?

  5. #5
    Service Manager 5,000+ Posts
    Ricoh aficio 3245C Jam 003


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    This Parts & Service manual can now be purchased for $11.77 and downloaded immediately after payment from The Internet's largest collection of manuals


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  6. #6
    Field Supervisor 1,000+ Posts Eric1968's Avatar
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    Had the same problem. Replaced Feed Clutch and rollers but no result. Replaced the whole Paper Feed Unit : problem gone.

  7. #7
    FORMER Techie 1,000+ Posts tcs04's Avatar
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    Quote Originally Posted by finni72 View Post
    It dosn't jam every time, but when it jams, the paper dosn't leave the tray.
    I can copy 20 copies whitout stop sometimes and then i jams and i just have to open and close the machine.
    Do you have that TB?
    Did you change the sep roller torque limiter?

  8. #8
    Service Manager 250+ Posts
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    Check the mylar on the feed guide.. I've had it wear before and cause inter. jamming.

  9. #9
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    there is a gear with a one way bearing on the feed tire shaft. the gear drives the small gear then the pickup roller. if it starts slipping the pickup roller doesn't turn. try cleaning the one way bearing/gear. i've seen this a couple of times recently.

  10. #10
    Service Manager 1,000+ Posts
    Ricoh aficio 3245C Jam 003

    teebee1234's Avatar
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    Quote Originally Posted by teebee1234 View Post
    If it's not feeding out, check the the lever in the rear inside frame that the tray contacts when it's inserted. If it's broken, that will prevent the pickup roller from dropping. Also, there is a TB to add a shim to the rear of the tray for better contact. The tray gets sloppy over time and too much play will prevent full contact with the lever resulting in the pickup not fully dropping to the top of the stack.
    Here are 2 TB's, but after rereading the OP, I'm not sure if this will fix your issue. Though these bulletins concern false empty paper condition, but I have had misfeeds due to the same thing. The pickup lever may drop down enough to trigger paper present but not put enough pressure on the paper to feed it. One other thing to check is the guide plate as ucinn stated, the mylar on it can get nicked/bent and cause a jam as it feeds out.
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