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  1. #1
    Field Supervisor 2,500+ Posts
    Retriving user code counts

    Jomama46's Avatar
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    Retriving user code counts

    For a Ricoh C2050, I know how to get the user code counts from the machine console but is it possible to get them in WIM? So far all I can find is the totals

    You never realize how cheap a professional is until after you let an amateur do it.
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  2. #2
    Service Manager 1,000+ Posts
    Retriving user code counts

    teebee1234's Avatar
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    I believe SmartDeviceMonitor for Admin is what you want.
    -------------------------------------------------------------------------------
    Available operations
    The following functions are available:

    • Limits settings done from the control panel, and disables changes made to certain items.
    • Enables selection of paper type loaded in the machine.
    • Switches to, and comes out of Energy Saver mode.
    • Checks information about printing, paper quantity, etc.
    • Simultaneously monitors multiple printers. When there are many printers, you can create groups and classify printers to facilitate management.
    • Checks the machine's network settings and detailed device information.
    • Enables you to change the machine's network settings.
    • You can check details of print jobs sent from a computer.
    • Allows you to check job histories of printed, faxed (LAN-Fax), scanned, and photocopied documents identified by user codes.
    • Allows selection of functions such as printing and scanning for each user code.
    • Fax numbers and e-mail addresses stored in the machine can be changed and saved by computer.
    • You can check each fax job history entry.
    • You can make settings for and display the status changes of group devices.
    • Using Address Management Tool, you can manage LAN-Fax numbers, user names for Scan to Folder, and addresses for sending and receiving Internet faxes.
    • The e-mail sender's name and folder can be protected.

    --------------------------------------------------------------------------------
    You can download it here (you want admin, not client)

  3. #3
    Field Supervisor 2,500+ Posts
    Retriving user code counts

    Jomama46's Avatar
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    thx teebee, this may be the trick

    You never realize how cheap a professional is until after you let an amateur do it.
    A+; Network +; PDI+

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