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Ricoh family B040 - Savin 2518
Customer says the machine will power off by itself. I have checked and disable auto power off setting. Customer says this is not the problem.
I have not seen this happen, but customer says machine will automatically throw the main switch to off position at random times through out the day.
I suspect this is probably a relay problem, but the main switch actually throwing itself to off position?????
Any input appreciated from any Ricoh/ Savin techs out there.
TIA
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