Hi I'm new here.
I currently have a problem with SC 868 on MPC5000 and MP7001 Ricoh machine. Our customer has Equitrac embedded ( PCC3) and GlobalScan NX ( embedded - version 1.3.4.1).
VM card type I is installed on MPC5000 ( v. 4.16) and VM card Type J on MP7001 ( version 5.xx)
Past couple of months we had have problems with those SC error codes. The only solution we could use was to replace SD and reissue license for GSNX but that's not a fix. This error codes are appearing on all the production machines ( 5 in total), same model and make.
Firmware on all machines is up-to-date. We are using only Ricoh branded SD cards.
Any idea what this problem could cause?
Thanks
Milan
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