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  1. #1
    Senior Tech 100+ Posts copyalbania's Avatar
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    Exclamation Nashuatec DSC 332 colour our of position

    Hello to everyone,

    I have e nashuatec dsc332 that all color are moved and not in position.

    I try to print out the SC-values and input all the changed ones to default but when i inputted all 2001 values of the SC ( charged bias ) and restarted the machine, after the machine made the warm up cycle it said in the dispaly colour adjusting and then a code, SC 385, and it clears with a restart of the machine.

    But the next time i restart the machine and i make color copies it moves the colors.

    WHAT SHOULD I DO?

    IF ANYONE HAS ALSO A SERVICE MANUAL PLEASE HELP!!

  2. #2
    Hair Straightener Tech 500+ Posts rsyarcia's Avatar
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    try to do the forced line position adjustment (SP5-993-002).
    Nobody is perfect..

  3. #3
    Senior Tech 100+ Posts copyalbania's Avatar
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    i try to force the line position adjustment but it automatically shows me the error code sc385.
    i have tried different times but the same error result.

  4. #4
    E Winter
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    SC385 means "K-Development Gamma Error" wich can be caused by:

    - Toner Density too low
    - Toner Pump faulty
    - Image transfer faulty
    - Laser faulty (unlikely)

    That's what the manual says. A faulty DV clutch can force this issue as well - in this case the black density looks interrupted in running direction. How's the black density looks like?

    The out of color problem is probably a secondary issue - the machine can't calibrate properly if it's not able to print the necessary patterns.

  5. #5
    Senior Tech 100+ Posts copyalbania's Avatar
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    Firstly it shows error code

    SC-393-01 and than 393-02
    that are balck and yellow developer problems.
    I pulled out and cleaned te drums and the developers of both of them, after that it made the colours out of position.

  6. #6
    Hair Straightener Tech 500+ Posts rsyarcia's Avatar
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    i agree with jan.
    Nobody is perfect..

  7. #7
    Senior Tech 100+ Posts copyalbania's Avatar
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    can you please send me the service manual if you have?

    email: copyalbania@gmail.com

  8. #8
    E Winter
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    Quote Originally Posted by copyalbania View Post
    can you please send me the service manual if you have?

    email: copyalbania@gmail.com
    check your pm box

  9. #9
    Service Manager 1,000+ Posts Llama God's Avatar
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    Quote Originally Posted by Jan Sommer View Post
    SC385 means "K-Development Gamma Error"
    Sorry, SC385 is an ID sensor error as follows:

    Vsg is the out of adjustment
    range during a process control
    self-check.
    Adjustment range:
    4.0 ± 0.5V

    • Defective ID sensor
    • Dirty ID sensor
    • ID sensor
    disconnected
    • Dirty drum (cleaning
    incomplete)

    1. Turn the main switch off and on.
    2. Clean the ID sensor and adjacent
    parts.
    3. Check the drum cleaning condition.
    4. Check the ID sensor connector.
    5. Replace the ID sensor.

    Take the ID sensor assembly out and clean the sensors with something like platenclene.

    Make sure that the silver roller at the top of the transfer belt is clean.

    The added fact that the alignment is out would lean me towards the transfer unit. I have had to do manual alignments on these using the original factory defaults as a starting position, a tedious task!

  10. #10
    Senior Tech 100+ Posts copyalbania's Avatar
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    Hello i have resolved he problem with the error code SC-385 thank you very much.
    The ID sensor was dirty and that is why it shows the error code.

    Another problem now is that i do the Auto Color Calibration from the menu and it prints out the page but it say scanning error, i have tried 10 times but it does not finish the Calibration. Also the image is out of position but not as in the first time.

    What should i do??

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