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  1. #1
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    E5000 causing SC 919 and 991

    Hi Folks

    New to this so please bear with me.
    Today tring to get an E5000 controller and a Ricoh MP C 3500 to scan but everthing I try giver me the above error codes, I even get this if I try to scan to a mailbox on the Feiry or the network or even the Hold queue.

    Any ideas enyone.

    Thanks


  2. #2
    Senior Tech 100+ Posts
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    SC 919
    External Controller Error 6
    While EAC (External Application Converter), the conversion module, was operating
    normally, the receipt of a power line interrupt signal from the FLUTE serial driver was
    detected, or BREAK signal from the other station was detected.

    SC 991
    Software continuity error
    The software has attempted to perform an unexpected operation. However, unlike
    SC 990, the object of the error is continuity of the software.
    Software program error
    Internal parameter incorrect, insufficient working memory.
    1. This SC is not displayed on the LCD (logging only).



  3. #3
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    Thanks ponto
    I know what the code description is I was wondering if anyone had any ideas how to cure the problem. It seems weird that I get these codes together whenever I try to scan!


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