With the copy process being different for the color and black & white lines, I would like to ask all Ricoh field service reps their opinions regarding servicing both the color and black & white product series.
Are those of you who service color exclusive to this line or do you service the black & white series as well?
From the standpoint of being technically strong on both series, can the Color and Black & white lines be effectively managed in the field by one rep? Can an adequate car inventory be carried/maintained to support the two lines?
Does color require full dedication or can the color and black & whites lines be mastered together?
Would like to get a realistic overview as to managing the two lines.
All feedback regarding this inquiry appreciated.
Thank you -
Caveman
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