Thanks Thanks:  0
Likes Likes:  0
Dislikes Dislikes:  0
Page 1 of 2 12 LastLast
Results 1 to 10 of 12
  1. #1
    Senior Tech 250+ Posts PinevskiS's Avatar
    Join Date
    Jul 2009
    Location
    SKOPJE
    Posts
    276
    Rep Power
    0

    Ricoh 171 spf sc 500 and adrress book data error

    Hi,
    Happy New year.
    I have ricoh 171 spf and after 30.000 copy machine call SC 500.
    1.This sc code is drive motor error ,but i change only DRUM UNIT and machine WORKING.
    2. After 2 week work the new machine call ADRRESS BOOK DATA ERROR and i reset in SP 5-846-50.

    Ricoh support don't have resolve for this two problems. They don't have this problem with this machins , respectively with SC 500.

    Does any have this problems?


  2. #2
    How'd ya manage that? 500+ Posts zed255's Avatar
    Join Date
    Dec 2009
    Posts
    845
    Rep Power
    35
    I have seen both issues, but only on rare occasion. The address book error seems more common on the 171 than preceeding models, but SP5-846-50 has resolved all I've encountered. The drum units occasionally leak and / or sieze and cause the main motor lock code SC500. I don't think either is an epidemic isssue so there likely won't be any real recognition or fix.

    Zed
    One out of four people is mentally unbalanced.
    Think of your three closest friends...
    If they seem okay, then You're The One.

  3. #3
    Senior Tech 100+ Posts
    Join Date
    Aug 2009
    Posts
    178
    Rep Power
    20
    SC500 is drive motor lock - ive seen it twice and both times it was fixed by replacing a seized PCU.

    The addressbook error ive seen a few times and is fixed by trying the SP Zed posted - but Ive also had to replace controller boards to fix it.

    They are unrelated tho - just a coincidence I think.


  4. #4
    Junior Member
    Join Date
    Feb 2011
    Location
    manila
    Posts
    4
    Rep Power
    0
    hello to all.. SC 500 also appears. as my experience i check the harness and check
    all the possible problem may it takes like cleaning PCU unit fusing transfer and sensors.
    so i cannot identify now whats to be the main problem... so its possible is the harness???
    thankz


  5. #5
    Senior Tech 100+ Posts
    Join Date
    Jan 2011
    Location
    Tuga
    Posts
    122
    Rep Power
    0
    You can also do the SP 5801-15 (for the address book data error)
    As for the SC500 RICOH says it is not epidemic. However if the PCU did not do the 45k you can complain.
    I do not mean that they accept but worth a try.


  6. #6
    Senior Tech 250+ Posts PinevskiS's Avatar
    Join Date
    Jul 2009
    Location
    SKOPJE
    Posts
    276
    Rep Power
    0
    Hi Ricoco,
    You are right on SC 500 Ricoh called that it was not epidemic. We complained and we responded that he had no problem until now. The problem appeared and the 161 and 415 nashuatec. They argue that it is a cold room where we keep OPC UNIT.
    I personally thought that the problem is the quality of OPC UNIT, because SC 500 occurs from 20k-25k.
    Thanks.
    B.R.


  7. #7
    Senior Tech 100+ Posts
    Join Date
    Jan 2011
    Location
    Tuga
    Posts
    122
    Rep Power
    0
    Quote Originally Posted by PinevskiS View Post
    Hi Ricoco,
    You are right on SC 500 Ricoh called that it was not epidemic. We complained and we responded that he had no problem until now. The problem appeared and the 161 and 415 nashuatec. They argue that it is a cold room where we keep OPC UNIT.
    I personally thought that the problem is the quality of OPC UNIT, because SC 500 occurs from 20k-25k.
    Thanks.
    B.R.
    The strangest thing of all is that, only recently this has been happening.
    I think they did this because they want to sell more PCU's.
    The strangest thing is that before, the PCU's lasted 60k, 70k, and even more. That does not make a profit. They Thought of a way to sell more ... Lower the quality to not last as long time... I know that what im saying is just a conspiracy... But...


  8. #8
    Senior Tech 250+ Posts PinevskiS's Avatar
    Join Date
    Jul 2009
    Location
    SKOPJE
    Posts
    276
    Rep Power
    0
    I agree with you 100%.

    B.R.


  9. #9
    Technician
    Join Date
    Jan 2011
    Posts
    19
    Rep Power
    16

    Re: Ricoh 171 spf sc 500 and adrress book data error

    Quote Originally Posted by ricoco View Post
    The strangest thing of all is that, only recently this has been happening.
    I think they did this because they want to sell more PCU's.
    The strangest thing is that before, the PCU's lasted 60k, 70k, and even more. That does not make a profit. They Thought of a way to sell more ... Lower the quality to not last as long time... I know that what im saying is just a conspiracy... But...
    I agree with you...


  10. #10
    Trusted Tech 50+ Posts PA5RR's Avatar
    Join Date
    Aug 2009
    Location
    Sneek Netherlands
    Posts
    62
    Rep Power
    19

    Re: Ricoh 171 spf sc 500 and adrress book data error

    For a adresbook error reset use 5-846-09. It seems a bit odd but is THE solution !
    You have to set the parameters for scanning again because they have been reset to default.
    This also helps on the newer model MP201 (and yes these problems occur even more :-( on that model )

    technicians are the only ones that don't trust technical stuff !

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-=-=-=-=-=-


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here